Reviews (49)

Overall rating
2.5
Counts per rating level
  • 35% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 51% of ratings are 1 stars
January 20, 2023

App is great working great without any problem. easy to use and the team is always avalibel to reach

Schanka
Sweden
7 months using the app
BigBuy replied February 2, 2023

Dear Schanka,

Thank you for your review.

We are glad to read that you find the app easy to use. Providing exceptional service to our customers is one of our top priorities and we are happy to have met that expectation.

We appreciate your feedback and if you need anything else, please don't hesitate to reach out to us. Thank you for choosing BigBuy!

Until next time,

The BigBuy Team

September 26, 2023

Sehr zuvorkommende, freundlich und kompetente MItarbeiter.
Service ist schnell und immer hilfreich

Lust and Pleasure
Switzerland
5 months using the app
BigBuy replied September 28, 2023

Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass Sie mit unserem Kundenservice zufrieden sind und unsere Mitarbeiter als zuvorkommend und kompetent empfunden haben.
Wir sind stets bemüht, Ihnen schnell und hilfreich zur Seite zu stehen.
Falls Sie weitere Fragen oder Anliegen haben, zögern Sie nicht, uns jederzeit zu kontaktieren. Ihre Zufriedenheit ist unsere oberste Priorität!
BigBuy

October 18, 2023

I cannot relate to negative reviews that I’m reading, customer service it’s efficient and with knowledge of their business, you need to do a bit your homework since most of the answer are in the academy. Turnaround is within a couple of hours and the provide with satisfactory answers.

AitnePresents,

AitnePresents
Netherlands
4 months using the app
BigBuy replied October 19, 2023

Dear Partner,

Thank you for your positive feedback!

We're delighted to hear that you've had a great experience with our customer service team.

We always strive to provide efficient and knowledgeable support.

Your comment about using our Academy is much appreciated, As we're committed to maintaining fast response times and keeping the Academy up-to-date.

Best regards,
BigBuy

February 24, 2023

Excellent ! Le support est gentil, la réponse est pas toujours rapide, mais elle est 100 % efficace. Je recommande vivement.

ArmoyZon.com
France
3 months using the app
BigBuy replied February 27, 2023

Cher,

Merci pour votre évaluation !

Nous sommes ravis d'apprendre que vous avez eu une bonne expérience en travaillant avec nous et avec notre équipe de support technique.

Nous restons à votre disposition en tout temps.

À bientôt.
The BigBuy Team

January 22, 2021

This is a fantastic app and its spot on, well done. It works flawlessly. Customer service is always great and on time. Thank you.

Ere Products London
Türkiye
About 2 months using the app
BigBuy replied April 14, 2021

Thank you for your review! Is a pleasure to read comments like this one. Best regards.

June 13, 2021

BigBuy is one of the best app I would recommend to dropshippers. I have just joined a few weeks but I like their timely management of orders. They also have great products

Eurekaonline
Malawi
13 days using the app
BigBuy replied June 17, 2021

Thank you for your comment, Eurekaonline!
We are happy to read that you are satisfied with our services.

Best regards,
The BigBuy team

October 13, 2022

Oldukça yardımcı olucu bir uygulama arka kısımdaki müşteri başarı ekibi gayet iyi özellikle tommasso çok yardımcı oldu.

libenso.me
Türkiye
11 days using the app
BigBuy replied November 17, 2022

Dear Partner,

Thank you for your review.

We are glad to read your comment and we will inform our colleague of your words, sure he will be happy.

We are always available for any doubt or enquiry.

Best regards,
BigBuy