The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Very misleading! they have no idea how BigCommerce is built. I tried them and paid for their service because I thought they understand BigCommerce infrastructure.
Very bad app. the migration was not correct so they asked for admin access to fix product inventory issue. But guess what? They deleted all out data from source store and they following morning our website was totally out of business.