BIK Instagram, Whatsapp, Email

Our experience with BIK.AI has been wonderful, especially considering its workflow builder, team & agent configuration, analytics & export functions, and the AI-powered agentic chatbot. The team has been incredibly supportive with guidance, design, and the development of complex flows, as well as feature upgrades. The AI chatbot, deployed across Instagram, WhatsApp, and integrated with Manifest on our website, has been highly effective in addressing customer and visitor needs in real time. The SPAM protection, limiters, and reattempt modules add intelligence to campaign message delivery optimization. It also offers great flexibility for integrations with third-party apps and in-house solutions.

Highly recommended!

Our journey with bik has been easy and wonderful,
I would recommend 2 additional features:
1. Birthday Sign up pop up
2. Ability to create templates on mobile phone bik app
3. Ability to create campaigns on mobile phone bik app

We've had a fantastic experience with BIK.AI! The team was incredibly supportive and helped us design the entire flow smoothly from start to finish. Their real-time assistance made the setup process seamless, and anytime we needed help, someone was always available to guide us instantly. The platform is user-friendly, and the support has been top-notch.

After onboarding with BIK, we can confidently say it’s one of the best AI chatbots on Shopify for customer engagement. The platform’s interface is intuitive yet powerful, making it seamless to manage outreach across multiple channels. When it comes to WhatsApp and Instagram, it truly stands out as the best AI chatbot we’ve experienced. A special thanks to Rishabh for his outstanding support during one of our biggest campaigns his expertise in leveraging BIK’s advanced features took our strategy to the next level.

The team at BIK has been responsive and proactive in meeting our needs. They have provided prompt support whenever we required customization or troubleshooting, which has been essential for smooth operations. Their solution has optimized our processes, given us better insight into customer interactions, and helped boost overall efficiency.

After trying a couple of options on the market for omnichannel marketing and automations, we have settled on Bik and we are extremely happy with this decision. The onboarding was smooth, and their Support team is quick to respond and very helpful. The Support dashboard is powerful with a lot of features, and I found the automation capabilities to be robust. Would certainly recommend this to any growing or established brand that is looking to automate their Customer Experience business vertical and their Marketing business vertical.

Absolutely love BIK! My repeat purchases have shot up since I started using it. It's super simple to use and has been a huge win for my Shopify store. So glad I found it!

After onboarding with BIK, we can confidently say it’s one of the Best AI chatbot on Shopify we've used for customer engagement. The interface is intuitive, packed with powerful features that streamline outreach across various channels. It is by far the Best AI chatbot on WhatsApp & Instagram. A special shoutout to Rishab for his incredible support during one of our biggest campaigns, his expertise with BIK’s advanced functionalities truly elevated our strategy.

We've been using BIK.ai and honestly, it's been great so far! The platform is super user-friendly and has really helped us improve how we connect with our customers. A big thank you to Nishant, our account manager he's been super supportive, helped us get everything set up the right way, and is always there when we need anything. The support team is also quick and easy to reach. Really happy with the experience and looking forward to doing more with BIK!

We've been using BIK for a year now and can say it is one of the best omnichannel tools to reach out to your customers. Easy to use with multiple features. ⁨Big thanks to Rishab for his support during our major campaign, especially with all the BIK advanced tools - made a world of difference. Entire team's responsiveness and guidance helped us a lot in understanding the world of Meta and Google.
Onwards and upwards