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Good Platform with great customer support team

The platform has been efficient to solve for our prelimiary requirements and the team has also been helpful in accomodating requests and answering queries. Even if direct solutions to some aren't available, a workaround is proposed. Especially when it comes to WhatsApp marketing, it has given us room to experiment.

Outstanding tool!

BIK has truly revolutionized our e-commerce business! The platform's Chatbots have made automation a breeze, handling customer queries with ease and even boosting our transactions. Their CRM is a lifesaver, helping us manage multiple tasks effortlessly and keeping everything well-organized. It’s been a game-changer for our operations, and we couldn’t be happier with the results!

BIK has been a game-changer for our e-commerce business. The platform's Chatbots make automation easy, handling customer queries efficiently and even driving transactions. The CRM feature is excellent for managing multiple tasks and keeping everything organized.

I also love the broadcast campaigns—they let us send personalized messages to different customer groups, which has boosted engagement. The real-time insights are a huge plus, giving us clear data to track growth and performance.

Overall, BIK is simple to use, effective, and has definitely helped us see better ROI. Highly recommend it!

This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!

BIK is a game-changing platform that revolutionizes customer engagement. Its AI-powered chatbots make customer support and marketing effortless. The ability to create personalized broadcast campaigns and access real-time insights is a massive productivity booster. User-friendly, efficient, and packed with powerful features, BIK has significantly improved our business operations. Highly recommended for any company looking to streamline customer interactions and drive growth.

The team led by Rajat and they helped us with the whole process

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms.

One of the most interactive, easy-to-use and analytically accurate retention marketing apps we've used so far. BIK has been impressive for us automating a majority of customer responses intuitively thereby streamlining our customer support workload by a mile. Besides, great deal of fine-tuning options available to create, track and optimize automated messaging and campaigns here.
Would surely recommend!

Bik played a key role in automating our post-sale workflow, significantly boosting sales through various customer journey automations. The onboarding process was seamless, and Rajat from Bik was especially helpful in resolving any challenges we encountered.