BIK Instagram, Whatsapp, Email

Our journey with bik has been easy and wonderful,
I would recommend 2 additional features:
1. Birthday Sign up pop up
2. Ability to create templates on mobile phone bik app
3. Ability to create campaigns on mobile phone bik app

Excellent app with good support. Ved is always quick to resolve any issues and provides timely assistance. Perfect for growing our business on WhatsApp and Instagram . Highly recommend it for any D2C brand!

Nice app and support from Nishant from BIK team, improved our email and whatsapp marketing efficiency. Also improved domain reputation for our email domain.

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms. The user-friendly interface and powerful features allow us to create, monitor, and optimize our campaigns with ease.

Highly recommended!

BIK has been a game-changer for our e-commerce business. The platform's Chatbots make automation easy, handling customer queries efficiently and even driving transactions. The CRM feature is excellent for managing multiple tasks and keeping everything organized.

I also love the broadcast campaigns—they let us send personalized messages to different customer groups, which has boosted engagement. The real-time insights are a huge plus, giving us clear data to track growth and performance.

Overall, BIK is simple to use, effective, and has definitely helped us see better ROI. Highly recommend it!

This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!

Great level of detail in the functionality and features. Feature requests are also taken seriously. Customer support is also great.

Great Tool for retention works really well and increased my retention rates significantly!
They have a great team and help you out with each doubt!

The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.

The BIK app's usability is outstanding, reflecting the thorough and detailed work put into its development. The journey-building process is intuitive, allowing us to create and launch customer journeys with ease. The optimization features have significantly boosted our revenue, proving the app’s value.

What sets BIK apart is the amazing team support. The fortnightly calls have been instrumental in optimizing our strategy without overwhelming our end users. A special shoutout to their support team like Rajat, Sudarshan, Vidushi, and Krishna for being incredibly prompt and helpful—always just one ping away from a solution. Highly recommended!