Avis (49)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
8 juin 2024

its amazing tool for retention marketing also very use full for insta DM.

bullionknot
Inde
Environ un mois d’utilisation de l’application
26 avril 2024

Very poor service. I installed and used it for 1 month, after trial ended, no one from their team mail/msg us. Our customer stopped getting delivery confirmation msg. When I talk to them on customer care, they were lazy replies, after 24hrs they said I have to opt fro $200 plan, before that we have set auto billing method, they said you have to increase limit and later said $200 pre-paid plan. If you are serious d2c brand, don't use them.

LovelyLingerie.in
Inde
2 mois d’utilisation de l’application
29 mai 2024

We have been using BIK one month now, till now the experience is good.
The team of BIK is great to work with, they are available at your convenience and explain to you every little detail with patience.
Special mention to Akansh who was available 24*7 without hesitation to solve every problem or doubt. So thanks Akansh and team for your support.

SHOEGR
Inde
26 jours d’utilisation de l’application
16 avril 2024

Sharing our journey with the BIK app has been a pleasant surprise in the world of customer service and campaign management tools for WhatsApp and emails. Honestly, the onboarding process was smooth sailing. BIK has revolutionized our workflow, simplifying countless manual tasks into efficient processes, and it's definitely worth analyzing the return on investment. What makes BIK truly exceptional is its unwavering dedication to customer satisfaction and responsiveness. The team is quick to update on issues and incredibly supportive in every aspect.

Our point of contact, Akansh, does an excellent job and is prompt in addressing matters. During onboarding, we worked with Krishnakant, who was exceptionally patient throughout the process. Sudarshan has been instrumental in resolving daily support issues. The entire team is consistently available to assist. We're delighted to have joined such a cost-effective platform.

Hyppy.in
Inde
Environ 2 mois d’utilisation de l’application
19 mars 2024

Efficient, intuitive, and versatile!

BIK seamlessly streamlines marketing processes. With its user-friendly interface, comprehensive analytics, and customizable automation features, it empowers businesses to optimize campaigns effortlessly. From lead generation to customer engagement, it's a game-changer for maximizing ROI and driving growth. Highly recommended for any organization seeking to enhance their marketing strategies.

Another super Plus is that their customer support, especially Flossy really did a great job in the onboarding and continuing to solve everything for us on priority.

Setu Nutrition
Inde
6 mois d’utilisation de l’application
18 mars 2024

Bik's Team has done a great job so far supporting Local Nation's initiative on the Bik App. Indeed very prompt and responsive at solving issues and overall a very satisfactory experience with the support provided. Great to see timely updates and new features!

Local Nation
Inde
5 mois d’utilisation de l’application
18 mars 2024

I am a BIK user on behalf of my brand The Yellow Dwelling and I'm firstly very happy with the commitment and professional service of the BIK team. Any marketing requirement is serviced innovatively with platform solutions. We sometimes find it hard to set up automation conditions ourselves. Flossy and team just get this done for us so quickly. The monthly support calls are very useful to understand how to use tool offerings correctly and adapt it to my marketing requirements. As a marketeer it is easy to segment, do exclusions and see analytics. I also find it trustworthy as the platform does not over attribute. all in all I recommend!

The Yellow Dwelling
Inde
5 mois d’utilisation de l’application
23 mars 2024

I'm thrilled to share my experience with the BIK app, a rare gem in the realm of customer service and campaign management tools. BIK has transformed my work process, turning countless manual tasks into streamlined, efficient workflows. What truly sets BIK apart is its unwavering commitment to customer satisfaction and responsiveness.

BIK's team (Akansh) is always available and ready to promptly address any queries or concerns. Their dedication to timely support ensures that users like myself can navigate through challenges seamlessly.

Spunkies
Inde
Environ 2 mois d’utilisation de l’application
7 mars 2024

Bik has truly transformed my work experience!
Flossy's assistance has been great with prompt support and quick problem solving. It simplifies segments, journeys and data analysis seamlessly. The consistent new updates on Bik are exciting & easy to learn as well as use.

Enamor
Inde
5 mois d’utilisation de l’application
15 mars 2024

Amazing app, super helpful team! Everything is working smoothly

World of Asaya
Inde
Environ 2 mois d’utilisation de l’application