BIK Instagram, Whatsapp, Email

The BIK app's usability is outstanding, reflecting the thorough and detailed work put into its development. The journey-building process is intuitive, allowing us to create and launch customer journeys with ease. The optimization features have significantly boosted our revenue, proving the app’s value.

What sets BIK apart is the amazing team support. The fortnightly calls have been instrumental in optimizing our strategy without overwhelming our end users. A special shoutout to their support team like Rajat, Sudarshan, Vidushi, and Krishna for being incredibly prompt and helpful—always just one ping away from a solution. Highly recommended!

Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve.
Good tool!

The platform is super easy to use, which made the transition smooth for our team. It’s packed with great features that help us manage our customer relationships more efficiently and keep everything running smoothly.
Akansh has been incredibly helpful, always ready with solutions and advice tailored to our needs. His support has been a big part of why we’re getting so much out of the platform.

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms. The user-friendly interface and powerful features allow us to create, monitor, and optimize our campaigns with ease.

Highly recommended!

BIK is an excellent UI application for managing customer requirements and facilitating seamless communication. However, it may be cost-prohibitive for small businesses. Throughout our journey, the support team has been highly responsive and proactive.

One stop solution for retention. Their analytics is a great help to clearly understand the journey and flows. The support team is also exceptionally helpful and responsive

BiK is a suite of apps and features catering to all your marketing needs, from advanced rental marketing to IG automation. I love the product, and even more, I appreciate the support. The BiK team is truly helpful in listening to feedback and acting on it.

I'm excited to see more innovative AI features and applications in BiK.

It's been almost 2 months working with BIK and truly an amazing experience with the tool. They have been very thoughtful creating the tool, especially for WhatsApp marketing. It's capable enough and beyond to handle almost all the use cases that a marketer needs.

Shout out to our CSM Flossy to being on her toes to listen and provide quick resolution to our queries.

BIK has been yet the most efficient marketing tool that I've used so far. My experience with the WhatsApp broadcasts and automated journeys have been the best. It has a ton of events and customer segmentation that gives me an upper hand on both my retention marketing activities and to a large extent the customer experience (complaints and interactions). The integration with the Shopify store is seamless as well. Would totally recommend the app for your retention marketing activities. Special mentions: Our CSM Flossy has been the proactive and straightforward on resolving our asks and on her toes for new innovations

The best app out there for your all in my marketing needs. BIK is clearly one stop solution provider for all your marketing needs. They integrate with sms,whatsapp, instagram,emails, facebook and messenger seamlessly and handles marketing in these channels really well. The unified helpdesk makes our job easier to address client queries from all channels in a single dashboard. They are always open to feedbacks and ready to make the changes and thats what makes them good. i have used many other softwares before and bik has been the best so far.