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The team at BIK has been responsive and proactive in meeting our needs. They have provided prompt support whenever we required customization or troubleshooting, which has been essential for smooth operations. Their solution has optimized our processes, given us better insight into customer interactions, and helped boost overall efficiency.

Ved helped in sorting out issues very patiently. Really happy with the platform after this. Journey creation is straight forward and if there is any issue the team is right there on Whatsapp to help you. Great product and amazing customer support.

After trying a couple of options on the market for omnichannel marketing and automations, we have settled on Bik and we are extremely happy with this decision. The onboarding was smooth, and their Support team is quick to respond and very helpful. The Support dashboard is powerful with a lot of features, and I found the automation capabilities to be robust. Would certainly recommend this to any growing or established brand that is looking to automate their Customer Experience business vertical and their Marketing business vertical.

After onboarding with BIK, we can confidently say it’s one of the best AI chatbots on Shopify for customer engagement. The platform’s interface is intuitive yet powerful, making it seamless to manage outreach across multiple channels. When it comes to WhatsApp and Instagram, it truly stands out as the best AI chatbot we’ve experienced. A special thanks to Rishabh for his outstanding support during one of our biggest campaigns his expertise in leveraging BIK’s advanced features took our strategy to the next level.

Excellent app with good support. Ved is always quick to resolve any issues and provides timely assistance. Perfect for growing our business on WhatsApp and Instagram . Highly recommend it for any D2C brand!

User-friendly platform that makes it easy to manage campaigns and communication. The interface is clean and intuitive, even for beginners. What truly stands out is the support team.. they are extremely prompt, helpful, and always available to resolve queries quickly.
Great experience overall!

After onboarding with BIK, we can confidently say it’s one of the Best AI chatbot on Shopify we've used for customer engagement. The interface is intuitive, packed with powerful features that streamline outreach across various channels. It is by far the Best AI chatbot on WhatsApp & Instagram. A special shoutout to Rishab for his incredible support during one of our biggest campaigns, his expertise with BIK’s advanced functionalities truly elevated our strategy.

Absolutely love BIK! My repeat purchases have shot up since I started using it. It's super simple to use and has been a huge win for my Shopify store. So glad I found it!

Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.

BIK is a super comprehensive offering for all our D2C needs. Rishabh was a huge help in our onboarding and had very creative suggestions for our journeys. Highly recommend!