BIK Instagram, Whatsapp, Email
- Pricing
-
Free to install. Additional charges may apply.
- Highlights
- Works with the latest themes
- Rating
- 4.7 (94)
- Developer
- Manifest AI
Featured images gallery
Unify your marketing & Support on Whatsapp, Email, Instagram & SMS
BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.
- Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS
- Advanced Chatbot & Journeys - Whatsapp & Instagram.
- Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email
- Instagram AI - Comment to DM, End to End purchase on Instagram
- Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.
- Highlights
- Works with the latest themes
Languages
English
Works with
- Checkout
- manifest
- judgeme
- razorpay
Categories
Campaign types
- Email campaigns
- SMS campaigns
- Social media
- Newsletters
- Pop-ups
- Forms
- Discounts
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Drip campaigns
- Custom campaigns
Managing campaigns
Reviews (94)
We've been using BIK for more than a year. I enjoy using the App for our day to day Customer affairs.
Features I'm happy about:
1. Smooth functioning. Easy to interact with the customers over messages over WhatsApp
2. The Support team is very prompt in responding and assisting.
3. Journeys are easy to be created from scratch and modify anytime.
4. Shopify integration is seamless, making it easy to share the product details.
Suggestions:
1. Feature to search using a keyword in the chats.
2. A feature to close the Spam tickets without sending CSAT
3. The appearance of IG, WA, FB and Email can be tailored to stand out, as customer behavior varies across all four platforms
Really nice app, I use it for retargeting the website visitors. Really works well. Plus they also provide weekly dashboard which helps you evalute the performance
Great Tool for Customer Management & Retargeting!
We've been seeing excellent results using this tool, with an impressive average ROAS of 11.6 last month. The customer management and retargeting features are top-notch, making it a valuable asset for our campaigns.
A special shoutout to the BIK support team—they are genuinely helpful and proactive, always willing to have discussions on how to optimize performance and improve results.
Highly recommend!
Bik automation is very helpful for automating WhatsApp, SMS, and email campaigns, bringing them all into one place. Sarangi is also very helpful when we're stuck while creating campaigns, and she even creates the campaigns on our behalf if we're unable to do so.
The whatsapp failure rate seems higher on BiK than other apps, and the campaigns were not set up properly, it kept failing. While the idea of having all modes together is useful like whatsapp, email and Instagram — my experience was not good with BiK.
Support
App support provided by Manifest AI.
Resources
Developer
Launched
May 9, 2023
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