Billbee

Billbee

by Billbee GmbH

All-in-one solution for multichannel order management

3.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    65% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    7% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    11% of ratings are 2 stars
    (5)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (5)

All reviews

5 reviews

Oh my Valentine!

UPDATE: aktuell warte ich auf einen Anruf von Billbee. Hoffentlich ein erfolgreicher.. Ich versuche seit Wochen alle Rechnungen eines halben Jahres herunterzuladen, erfolglos. Der Support unterstützt in keiner Hinsicht. Die App ist meiner Meinung nach nicht zu empfehlen und der Preis von 100€ ist weitaus zu hoch.

Developer reply

April 12, 2021

Liebe Billbee-Nutzerin,
vielen Dank für dein ehrliches Feedback.

Wir haben versucht dein Problem gemeinsam mit dir zu lösen. Offensichtlich wurden viele der Rechnungen, die du herunterladen wolltest, noch gar nicht erzeugt.
Bitte tritt noch einmal mit unserem Support (support@billbee.io) in Kontakt und nenne uns deine Telefonnummer und einen Zeitraum, zu dem wir dich telefonisch erreichen können. Wir finden bestimmt eine Lösung.

Viele Grüße und einen guten Start in die Woche.
Dein Billbee-Support

BabyToMove

Disgusting support. They just don't answer emails. But advertising letters come regularly))) So this is at the registration stage. Imagine what will happen next ...

Developer reply

March 3, 2021

Dear Customer,
we are sorry that you had to wait longer than usual for a response from our support. We have significantly improved our response time and hope that we will be able to convince you to use Billbee in the future.
All the best
Your Billbee-Team

ISMAD LONDON

no customer service i have send about 5 emails 2 days now no reply .
not professional.
app complicated ,and no tutorial videos in english all come german .

EquiZone Online

Disappointing app. No customer service, and if they do come back to you its a week later which is no use when trying to use a new app. Wouldn't recommend.

Crafty Girl Maria

This is so difficult to use. There's no setup guide, everything is in German and I have to keep reminding Google Chrome to translate into English. It doesn't translate well. I thought I'd set it up correctly but it's not working for me. I can't be bothered to ask for guidance as it should not be this difficult.

It doesn't explain things very easily. I'm usually very good at these things, but this has baffled me.