Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 75 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 21 % der Bewertungen sind 1 Sterne
5. Februar 2024

It's really horrible to pay so much for an application only to have 404 errors and support that tells you "ah that's weird, it should work"

Lithos
Frankreich
5 tage mit der App
Bearbeitet am 20. November 2021

Several problems with this last update. Two weeks ago, the application disconnected from Facebook without realizing it, and my results had dropped considerably, and for three days now, no event has occurred 'posted on my Facebook manager account despite having configured my pixel on the app, and once again, my results have dropped a lot, and it's frustrating at this time of year ... I contacted support at About that, and for now, I have no answer

Kossby
Belgien
5 monate mit der App
24. Juli 2021

The app is not working for me . I tried reaching out to the support and no answer . The page is just blank when i open it

ICEONHER®
Vereinigtes Königreich
5 monate mit der App
Bily hat geantwortet 4. November 2021

Hi Iceonher!

We have reviewed your shop and it appears that Pixl has been disconnected from your Facebook account because you have updated your password which reset the token. We have released several updates to prevent this in the future and are sorry that you had to experience it.

Thank you for trying Pixl and sharing your feedback here, it truly helps us improve our products as you can see.

11. Februar 2022

Application trop chère et inefficace! Elle enduit en erreur mon pixel car elle track mal les ventes. Exemple : cette application track 30 ventes alors qu'en réalité j'en ai que 10, et donc induit mon pixel en erreur, ce qui rend l'optimisation instable!

MySlimPatch
Belgien
2 monate mit der App
Bily hat geantwortet 15. Februar 2022

Bonjour,

Vous n'avez jamais contacter le support pour laisser une chance de vous aider.

Vous avez installer Pixel et une autre application de tracking en meme temps, ce qui explique ce conflit.

Je vous ai fait parvenir un email.

23. Mai 2021

Useless, to flee, the application is useless in view of the price of the subscription I expected to know where my visitors came from, what interests etc. and data related to Facebook ads but nothing like that, you will just see the data that shopify already gives for free ;) I used 1h and took the trial 15 days free there is no interest that I am taken or that there are hidden costs as on the messy applications of this kind

argosport
Frankreich
15 minuten mit der App
Bily hat geantwortet 28. Mai 2021

We're sorry to hear that we didn't meet your expectations. However, Pixl is an Advanced data tracking tool, not an analytics tool.

Since we are official Shopify Partners, they required us to display all data that we work with. So it's even not a feature.

Unlikely any other platform, Shopify is rigorous and don't allow the merchant to change customers plan or add any charge. So an app from the marketplace can't have hidden costs.

Finally, you have used the app for only 1h, it is impossible for you to see our value. If one day, you would like to give Pixl another chance we will love to give you a month free of charge by sending a simple mail at contact@usepixl.com.