Biscuits Customizable Bundles

Biscuits Customizable Bundles

Reseñas (25)

Calificación general
5
Recuentos por nivel de calificación
  • El 100% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
22 de febrero de 2024

My journey with Biscuit has been nothing short of extraordinary, especially due to the unparalleled support and proactive measures taken by their team. Initially, I encountered a specific issue with the app that seemed to hinder the seamless integration within my store's unique setup. However, the experience that followed not only resolved my concerns but also highlighted the exceptional dedication Biscuit's team has towards their users' success.

From the moment I reached out to Biscuit's support team, I was met with a level of attentiveness and expertise that was both reassuring and impressive. The team didn't just offer a workaround or a temporary fix; they took it upon themselves to handle the issue directly, ensuring that my store's operations were not disrupted. This hands-on approach to customer service is a rarity and something that deeply impressed me.

What truly set Biscuit apart, though, was their commitment to a long-term solution. Recognizing the potential for other stores to encounter a similar issue, the team at Biscuit didn't stop with just addressing my problem. They went a step further by rolling out a specific update designed to eliminate this obstacle not just for my store but for any other store that might face the same challenge in the future. This proactive approach to not just solving problems but preventing them altogether speaks volumes about their commitment to user satisfaction and continuous improvement.

The update was implemented swiftly and seamlessly, demonstrating Biscuit's agility and their understanding of the importance of uninterrupted service for e-commerce businesses. This level of support and foresight in development has not only enhanced my trust in Biscuit as a tool but has also provided me with peace of mind knowing that the app is designed with the user's best interest at heart.

Biscuit's team has set a new standard for what excellent customer support looks like in the e-commerce space. Their willingness to go above and beyond, coupled with their ability to foresee and mitigate potential issues, has significantly impacted how I view the importance of vendor support in the success of an online store. The experience has transformed my perception of Biscuit from just another Shopify app to an essential partner in my store's growth and success.

In light of the exceptional support and the proactive measures taken by Biscuit's team, I am compelled to commend their dedication and to recommend Biscuit as not just a powerful bundle builder app but as a partner committed to the prosperity of its users' businesses. The confidence and assurance that come with using Biscuit have made a substantial difference in my store's operations, making it a 5-star experience in every aspect.

Pets Paradise
Estados Unidos
4 meses usando la aplicación
Sundae Lane respondió 24 de febrero de 2024

Thanks so much for taking the time to provide such a detailed review! Super glad you're happy with Biscuits and our support :) Reach out to us if you need help in future.

5 de abril de 2024

Great app with wonderful customer service! Anthony was very kind and helpful. When we had an issue they built our feature into the app as an update. Highly recommend!

Smart Caregiver
Estados Unidos
8 días usando la aplicación
Sundae Lane respondió 7 de abril de 2024

Thanks so much for your review! We really appreciate it :) Glad you love the new reordering feature. Please reach out if you need anything else.

21 de marzo de 2024

Was genuinely impressed by this wonderful app. The team - Anthony fulfilled all my requests promptly, demonstrating remarkable speed and efficiency. What I appreciated most was its affordable pricing. It also have easy customisation options, allowing me to seamlessly integrate it with my existing theme and products. A great find for anyone looking for mix & match feature!

EM'S Cookies
Malasia
13 días usando la aplicación
Sundae Lane respondió 22 de marzo de 2024

Thanks for your great review! Your store and the new bundles for your cookie boxes look so good! Please feel free to reach out if you need anything else at all :)

9 de febrero de 2024

This app does exactly what I need it to do and at an affordable price. So many other bundle apps are either limited or provide an ugly widget. This one allows me to create mix and match bundles where my customers can choose what goes in it for a set discount. Anthony was extremely helpful with an issue that I had and went above and beyond for me. 100% Recommend!

Aphrodite's Apothecary
Estados Unidos
5 días usando la aplicación
Sundae Lane respondió 11 de febrero de 2024

Thanks for your great review - we really appreciate it. Your bundle looks great! Reach out to us if you need support with anything else in future :)

26 de febrero de 2024

The app does exactly what it's supposed to do. Even though we had complex bundling requirements for our website, Anthony went above and beyond to try and find a solution for us. We basically require a complete new app to be developed for our purpose.

Anthony went above and beyond and was readily available to answer and question and support with the installation. The guy is a gentleman and true professional.

I highly recommend the app. Very clean software as it did not impact on our themes, products and backend settings (compared with some horror stories I have heard).

10/10 for the app and his support/work ethic.

Tefui.com

Tefui Convenience Store
Fiyi
1 día usando la aplicación
Sundae Lane respondió 28 de febrero de 2024

Thanks for the great review! Really happy to have worked through your complex requirements with you to find a solution using Biscuits Bundles. We love seeing users push the boundaries as it helps us prioritise new features to build. Thanks!