bitAI: Advance Sort Collection

Worked just fine until I discovered my account had been unexpectedly deleted, forcing me to set everything up again, and now there's a subscription required.

I originally gave this app 5 stars. It did what I needed, sorted my collections randomly. That is all I needed it to do. There weren't any limitations or plans. I had all my collections set up how I wanted.

I created more collections came back to find out that the app will only allow 10 collections and I had to pay if I wanted to do what the app was already doing for me when I first got it. Being one of the few 5 star reviews on here, it sucks that I have to modify down to a 1 star.

bitAI is super helpful! It made managing our product collections so much easier. The AI does all the hard work, sorting products and handling out-of-stock items automatically.

App has some bugs but they are working fast to solve all known issues. Support is pretty communicative. This is the only shopify app that is free and allows you to randomly sort products. Shopify needs more apps like these that solve minor issues and that do not charge us absurd amounts of money.

While the app looks like it will do what it says it will do, the Free version has severe limitations (only 5 x collections, 2 x filter Models, and only updates Collections once p/wk). You then have to upgrade to a paid version, and to get up to 50 x collections and twice per day collection updates, they're asking a rather hefty USD$39 p/mth. Their App Store listing is misleading and unfortunately doesn't provide this information. I hope you change this and be a little more open and transparent in your App Store listing. It will save everyone some time.
Outside of this, the app and interface looked good. There was an issue with installation where customer support responded and resolved very quickly. But the unknown cost for my use case was too high.

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Update: 17Sep'24
Thanks for your reply and your update to your App Store listing. I currently have 60 x Collections/Categories, so only your 'Standard' subscription with maximum of 100 x Categories/Collections at USD$39 p/mth would be of use. It looks like a good app but a competitor offers 'Unlimited Collections/Categories' for only USD$9.99 p/mth. If your 'Standard' subscription was priced the same you'd have a new customer...in fact, you'd probably convert many new customers. But it's unfortunately too high in my case. Thanks.