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We ran into a problem with our social login setup, but the team quickly gave us everything we needed to fix it. They even checked in the next day to make sure things were working fine. Amazing support, and bitLogin has been running perfectly for us. Thank you bitbybit :)
Thank you, FAVO. We truly appreciate your trust after more than three years of using the app.
We are glad our team could quickly support you in resolving the social login setup and follow up the next day to ensure everything was running properly. This level of responsiveness and care is the standard we aim to maintain for every customer.
Thank you for continuing to rely on bitbybit as a long term partner.
bitLogin has been awesome. The team is super helpful, and the app gives us the best social login experience we’ve had on Shopify. It really made our website easier for customers to use.
Thank you, Outerbloom. We truly appreciate your trust after about three years of using the app.
We are glad to hear that bitLogin has provided a smooth and reliable social login experience on Shopify and helped make your website easier for customers to use. Consistent performance and responsive human support are priorities for us, and it means a lot to know this has been reflected in your experience.
Thank you for continuing to partner with bitbybit.
Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time.
please be aware while installing the app.
Thank you for sharing your feedback, Zevar. We are sorry for the frustration this situation caused and understand how concerning billing issues can be.
Our team has already reached out to you multiple times to explain the charge and to help review your account in detail. We are committed to resolving this transparently and fairly, especially when expectations do not align with technical limitations or plan status.
Billing is system generated based on installation and active plan status, not on sign in volume. However, when there is confusion, our support team always steps in to review and assist on a case by case basis.
We take concerns like this seriously and encourage anyone with similar questions to contact our support team directly, as these matters are handled by real people and addressed responsibly.
Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.
Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊
Great app with continuous improvements, including new features like OTP login. The customer service is also excellent
Thank you for using bitLogin😊 We’re glad to hear you’re enjoying the app and the OTP login feature. We appreciate your feedback and feel free to reach out anytime if you need help! :)
I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad
Thank you for sharing your experience, Eleven Oasis. We are truly sorry for the frustration this caused and understand how disruptive login and redirection issues can be for a live store.
Our team has been actively following up to connect with you and help resolve this. This is not the experience we aim to provide, and issues like this are usually related to specific login or theme configurations, which we are always ready to review and assist with directly.
We remain available and committed to helping ensure everything is properly addressed. Thank you for taking the time to share your feedback.
Great app, the customer service also very helpful and fast responding.
Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇
Excellent App to give quick access to new customers to your business from a very customizable and colorful interface, users can register in your business by logging in from their favorite social networks, recommended.
Thank you, Rochan Shop. We’re glad to hear that bitLogin’s customizable interface and social login options have made it easier for new customers to access your business. We truly appreciate your recommendation and look forward to continuing to support your growth.
I've tried my hands on 8-9 of the top social login apps before, which have a lot of installs and reviews in Shopify, but they are not as good, straightforward, clean and aptly priced as this, to be honest. They also back their product up with 5-10 min resolutions to any set-up requests or bug fixes without any reservations. That's truly awesome.
Thank you, Devranj Designs. We’re delighted to hear that bitLogin stands out for its simplicity, fair pricing, and responsive support. Knowing that our quick resolutions have made your setup smoother motivates us to keep raising the bar. We look forward to supporting your growth with the app.
Excellent, it has everything I need and more. Installation went smoothly. Once I set up my google OAuth I had problems with the captcha but turning off the one I had enabled in shopify on the login pages solved it and it works great.