bitLogin: Social Login & Forms

Thank you, FAVO. We truly appreciate your trust after more than three years of using the app.

We are glad our team could quickly support you in resolving the social login setup and follow up the next day to ensure everything was running properly. This level of responsiveness and care is the standard we aim to maintain for every customer.

Thank you for continuing to rely on bitbybit as a long term partner.

Thank you, Outerbloom. We truly appreciate your trust after about three years of using the app.

We are glad to hear that bitLogin has provided a smooth and reliable social login experience on Shopify and helped make your website easier for customers to use. Consistent performance and responsive human support are priorities for us, and it means a lot to know this has been reflected in your experience.

Thank you for continuing to partner with bitbybit.

Thank you for sharing your feedback, Zevar. We are sorry for the frustration this situation caused and understand how concerning billing issues can be.

Our team has already reached out to you multiple times to explain the charge and to help review your account in detail. We are committed to resolving this transparently and fairly, especially when expectations do not align with technical limitations or plan status.

Billing is system generated based on installation and active plan status, not on sign in volume. However, when there is confusion, our support team always steps in to review and assist on a case by case basis.

We take concerns like this seriously and encourage anyone with similar questions to contact our support team directly, as these matters are handled by real people and addressed responsibly.