优化
-
按评分
Mais importante do que uma solução, é o apoio ao cliente pois quando as coisas deixam de funcionar, a empresa pára e precisamos de agir no imediato. Começamos a testar o Bitchat há 6 meses e estamos muito satisfeitos com os resultados, e principalmente com o apoio que temos tido via whatsapp. Por isso, e de uma forma muito honesta, recomendo o Bitchat.
Hi Laser Madeira,
Thank you so much for your kind words and for trusting bitChat over the past 6 months. We are very happy to hear that our support on WhatsApp has been valuable for you, especially when quick action is needed. Your recommendation means a lot to us, and we’ll keep working hard to deliver both reliable solutions and dedicated customer support.
Wishing you continued success.
Working with Bitchat has been key to ensuring my online store's service runs smoothly and professionally. Their integration with Shopify has allowed me to automate WhatsApp communications, allowing the AI to serve customers exactly the way I need: quickly, accurately, and in a style that reflects my business's identity.
What I appreciate most is the ease of implementation and the support they provide; it's clear they understand what an entrepreneur needs to improve their customer experience. Thanks to them, my store can now operate 24/7 in an organized and effective manner.
I definitely recommend Bitchat to any business looking to take their service to the next level.
This is a great app for those looking for a reliable client service agent to work on whatsapp and instagram DM.
We have worked with a lot of options and bitChat is the the best we have come to use so far: 1 - the agent is very reliable and the conversational model is very loyal to our knowledge base and never allucinates. The dashboard is also very easy to use and there is a lot of space for prompts. 2 - the cost - benefit of Bitchat also good as we have one provider for both whatsapp and instagram DM where we get most our demands from clients.
The support is also great. Our business model is a little more complex than usual and support has been very opened to hear our issues and adapt the tool as much as possible to cover our needs.
Thank you so much, Jardin Velharia! 🌟
We’re really happy to hear that bitChat has been a reliable partner for your WhatsApp and Instagram support. It’s great to know the AI agent is staying true to your knowledge base and helping your team without hallucinations. We also appreciate your feedback on the dashboard — we’ll keep improving so you always have more room to grow with us.
Grateful to have you with us! 💚
Such a useful app for using AI on WhatsApp. The customer support team is really helpful and responsive. My brand has a lot of different items, and the AI is able to fetch almost everything quickly. Sometimes it misses one or two products, but whenever that happens, the support team jumps in right away to fix it. Overall a great experience!
Hi Pursenalization, thank you so much for your kind words and for trusting our app for your brand. We’re glad to hear the AI helps fetch your products smoothly, and we truly appreciate your patience whenever a product is missed. Our team is always here to jump in and make sure everything works seamlessly for you. Your feedback means a lot, and we’ll keep improving to serve you even better. Thanks again for being with us!
Non sono nuovo al mondo degli assistenti AI ma devo dire che quest'app mi sta lasciando veramente senza parole in termini di qualità prezzo. E' assolutamente sbalorditiva.
I ragazzi del servizio clienti, seppur quest'ultimo non è secondo me sviluppato in modo comodo e rapido, sono molto carini e super utili.
Consiglio vivamente
Hi Bijuego, thank you so much for your amazing feedback. We’re thrilled to hear that you’re enjoying the app and finding great value in it. We also truly appreciate your input about the support experience, our team is always here for you and we’re working to make the process even smoother. Your kind words mean a lot and motivate us to keep improving 🙏
features are good, but there is not customer support. AI Agent is responding to some queries and not responding to some.
We sincerely apologize for the inconvenience you experienced and want to highlight that our team has already reached out to assist but has not received your response yet. We understand how important dependable support is, and while we are glad the features help your workflow, we know we must keep improving. Whenever you are ready, you can reach us at help@bitbybit.studio or on WhatsApp at +62 815 1423 1000, and we will help you right away. Your feedback truly helps us grow.
Great app, quick to set up, and makes WhatsApp chat smooth.
LUTHFI THE BEST!
Thank you so much, Compra Mágica RD!
We’re thrilled to have your support and really appreciate the shout-out. 💚 Excited to keep helping your business grow with bitChat!
The support team was truly great — they helped me figure out complex backend technicalities I couldn’t solve on my own. Super fast responses and really knowledgeable. Would definitely recommend!
We're so glad to hear this! That's exactly what we're here for. Appreciate the kind words and for recommending us!😊
When we were struggling with random Whatsapp Business bans, the team has helped us in setting up Whatsapp Business API and supported our migration and our never-ending questions.
We've been using this for 2-3 months now, no big hiccups, works like a charm.
Thank you for the review😊 We're glad to help with your WhatsApp API setup and it’s running smoothly. If you ever need further support, we're always here to help!