评论 (4)

整体评分
2.4
每个评分等级的数量
  • 50% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 50% 的评分是 1 星
编辑时间:2025年5月14日

We've been using bitChat for close to 6 months now, the support team is very responsive and simplified our work a lot.

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Updated 14/5/2025:

After they launched new plan, now all automated messages come with their footer "powered by bitbybit", there was no communication update to their customers. We only realised when we look into the automated messages.

The customer service has also gone from 5 to 0, most of it are AI powered chats which leave you with 0 solution.

If you want something cheap that can work? Yes.
If you want to be able to customise + good support that actually respond to you? There are better alternatives out there.

吃货老板娘® LadyBossFoodie
马来西亚
9个月 人在使用应用
bitbybit Studio已回复 2025年3月17日

Thank you for using bitChat😊 We’re happy could assist you, our support team is here whenever you need help!

2024年8月18日

app isn't sending messages to any of my customers with thier automations. I tried to contact the support team for a refund or maybe for a help and they still didn't respond.
not recommending at all.

Socio
以色列
大约1个月 人在使用应用
bitbybit Studio已回复 2024年8月21日

Hi Socio,

Thank you for your feedback. We apologize for any inconvenience you may have experienced during the onboarding process.

To help us resolve this issue promptly, could you please provide more details about the specific automations you have set up? This information will allow us to investigate the root cause of the problem.

We have attempted to contact you multiple times to address any other concerns or process a refund, but have not received a response. Please let us know if there is anything else we can assist you with.

2024年5月20日

bitCRM is like having a personal assistant for managing customer relationships! From tracking WhatsApp and Shopify data to sending quick replies, bitCRM has simplified our workflow and elevated our customer service game. Highly recommend!

GlowGenius
美国
11天 人在使用应用
2024年5月17日

bitCRM's user-friendly interface makes it easy to navigate and utilize all its features. We were up and running in no time! Their customer support team is also always responsive, helpful, and goes above and beyond to assist us with any issues or questions.

Comfort crafted
加拿大
8天 人在使用应用
2024年5月18日

Managing customer interactions has never been easier. With bitCRM’s powerful features, we're able to stay organized and provide top-notch support to our clients. Thank you, bitCRM.

Safe Style Emporium
美国
9天 人在使用应用
2024年4月5日

bitCRM has completely transformed the way we communicate with our customers. The personalized messaging features have helped us build stronger relationships and increase customer satisfaction."

The Petser
美国
大约8小时 人在使用应用