WhatsApp Chat & Abandoned Cart , 258 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective marketing and customer support capabilities, noting a positive impact on ROI. The app's WhatsApp chat bot is praised for managing large volumes of customer queries, reducing manual work. Merchants appreciate the easy-to-use dashboard, simple setup, and features like cart abandonment recovery and shipping updates. The customer service is often commended for its efficiency and responsiveness. The support for multiple languages and a spinning wheel feature are also beneficial. The app is valued for boosting sales, enhancing customer experience, and improving customer retention.
Refine
-
By rating
Okay I haven't yet started with their app. But for a start their customer service is willing to go lengths to help you out! And for the app I must say it got good potential to increase your sales through the messenger channel.
The app is really good as well as the Team is also amazing. We were facing a few issues with API and Aayush from the team helped in all the ways and resolved all the issues on time. Kudos to the team and the brilliant app.
I just installed the app and after some tests it works well. The free plan allows to make a first direct contact with customers and to be closer to them, it's essential to build customer loyalty. Possibility to customize the popup and the different tools, simple and intuitive configuration. The support is reactive and helpful, Vinayak personalized a message for me (impossible to do it from the app interface). I would probably opt for the paid plan with retargeting of abandoned shopping carts in a while. Thanks and good luck to the team ;)
Decent and easy-to-use UI. Gives you the complete picture of funnels. Also, the Backend team is supportive
If you are looking for a quick Whatsapp setup for communicating with your consumers on Shopify, Bitespeed is easy to set up and easy to use. The whole team has been really helpful and swift in resolving queries.
Works as it should. Great work keep it up.
Much needed app for abandon cart recovery and will continue to use in future.
Very good; the chat function is good. I had 1 tiny problem and I got help in their custom support very quickly. 5/5 stars easy
Great team !!! I have never seen such responsive customer service. The app is very very easy to use, the back-end is refined, awesome. Unrivaled quality, can only earn money with this app. I give another 5 stars to encourage them ⭐️⭐️⭐️⭐️⭐️ !!!!
Super équipe !!! Je n'ai jamais vu un service client aussi réactif. L'application est très très facile à utiliser, le back-end est épuré, génial. Une qualité inégalée, ne peut que vous faire gagner de l'argent. Je donne encore 5 étoiles pour les encourager ⭐️⭐️⭐️⭐️⭐️ !!
I can only confirm all the positive comments. This company has a phenomenal customer support! I had an issue and texted Vinayak (the co-founder) before even installing the app. Re responded very quickly and tried his best to help me. The app is easy to use and there is a click-trough-tutorial with instructional messages on your first use. Also, there are many options for designing the features to fit in your store.
I can highly recommend this app to anyone who wants to recover abandoned carts effectively! :)
I love that this app! It delivers the services of three apps that I would typically download, all in one! By far my favorite feature is the outstanding customer service though. The team has a genuine drive to help grow my business while also improving their own to make my experience that much better.