Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective marketing and customer support capabilities, noting a positive impact on ROI. The app's WhatsApp chat bot is praised for managing large volumes of customer queries, reducing manual work. Merchants appreciate the easy-to-use dashboard, simple setup, and features like cart abandonment recovery and shipping updates. The customer service is often commended for its efficiency and responsiveness. The support for multiple languages and a spinning wheel feature are also beneficial. The app is valued for boosting sales, enhancing customer experience, and improving customer retention.

December 2, 2019

great support respond quikly, usefull application made smartly more then 5 stars. For the pricing i wish it will be depending on the convertions not a fixed price

Hannah Martin Maroc
United States
About 2 months using the app
January 28, 2020

Support one of the best, Product easy to customize, and Bot is quite efficient! Thank you for Bitespeed for offering such an amazing app!

Dropilly
Canada
About 2 months using the app
Edited November 13, 2019

A great app with many powerful features. The UI was user-friendly and easy to navigate. Customer support is top notch!

I haven’t put the app to the test yet but it looks to have lots of potential. Definitely recommend trying it out - it’s free!

Kurakagei
Canada
About 2 months using the app
September 29, 2021

Great App. Very Supportive Staff. Special thanks to Tanul! Few configuration need some changes, But overall 100% satisfied.

Hair Drama Company
India
About 2 months using the app
Edited June 21, 2020

Great application by the way, I experienced technical issues for more than 20mins then a customer chat support saved me. Good job on your service. Big help for my website.

Wink White Philippines
Philippines
About 2 months using the app
Edited December 10, 2019

I just installed the app but....I can already tell it's a good one. Lol There a lot of features many new e-commerce brands haven't considered yet. ^_^ Good Good

FormVie
United States
About 2 months using the app
January 27, 2020

Great app, personalized help, amazing stuff all around! Really enjoyed that the team will put in personal recommendations and help you test out whatever you are using in their app. Love it.

TRIMMYBROW
Malaysia
About 2 months using the app
August 14, 2021

This is my first app review here at Shopify, The app opt-ins are pretty good they cover the most required options to be in good contact with your customers and to recover lost sales opportunities, I like the easy-to-use and simple interface, and with regard to the Support & Service attitude, they're "EXCELLENT" you are covered. I recommend "BiteSpeed Messenger & Whatsapp App" with confidence thank you.

Quran Quotes
Oman
About 2 months using the app
October 25, 2021

I use this application for my marketing strategy and this is the first time I use it. The support team will help you to do the setup of the application. They have good services I recommend it to you

Dream Homely
United Kingdom
About 2 months using the app
June 10, 2022

This app has helped us automate alot of tedious tasks that helps with conversion and we can see the results. They also went above and beyond to help us with our WA API.

Teami Blends UAE
United Arab Emirates
About 2 months using the app