Reviews (338)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting significant increases in ROI, sales, and revenue through features like WhatsApp automation and abandoned cart recovery. They appreciate its omnichannel marketing capabilities across WhatsApp, email, SMS, and push notifications, user-friendly interface, and responsive support team. The app is favored for its effective CRM and marketing tools, essential for enhancing customer communication and marketing strategies.

March 17, 2020

Great app and very easy to use. Also a great customer service. They fixed my issue immediately. Thanks!

ROBANIA
Netherlands
About 23 hours using the app
December 27, 2020

Beautifully created app with really cool features. The support is friendly and will help you if needed. Thank you and keep up the good work! :)

Official Latvian Apparel
Ireland
About 20 hours using the app
Edited November 18, 2019

Great app, really nice team to work with, fast support and open minded for new feature requests! love to work with you guys! thanks a lot.

miniundme - Baby Store & Trageberatung
Germany
About 18 hours using the app
December 6, 2019

Love the tools, marketing ideas and that the chat is connected to FB, think it gives a personal touch. Amazing customer support from the team

Jeiy
Kenya
About 18 hours using the app
Edited November 28, 2019

I was looking to install recart (in comb with optimonk) but then i saw this app in the store instead. Decided to give it a try and see what's up.
I deleted optimonk pretty much straight away...

The UI is incredibly easy and the support from Vinayak was great! The messenger plugin didn't show on my store and so he did a little digging in my code and found a left-over messenger code from a previous app that i had deleted.

I love how the app integrates the main colors of your website into the pop-up (i use spin the wheel). That makes it THAT much more easy to use! Above all, it's free but I would pay for this! Seeing as other apps are worse than this and paid, this is a GEM and must-have for every shopify store.

Ecohomey
Netherlands
About 17 hours using the app
December 3, 2019

Really great app. Easy to use, works smoothly and does what it says. I've been told that they're thinking of incorporating email and sms follow ups as well, which would be really great !

SpaceCato
Portugal
About 17 hours using the app
March 17, 2020

simple and clear dashboard. team is helpful to sort out all my issues. highly recommended. Kudos to the team!

JollyPlaystore
Singapore
About 16 hours using the app
Edited February 23, 2021

This app helps me to improve my customer experience. Really great support and amazing team. Easy to install and easy to use. I recommend to all.

Alon Clothing
Spain
About 15 hours using the app
October 8, 2021

Eu utilizo este app na minha loja, ele funciona de forma gratuita para chat via facebook messenger e whatsapp e diga-se de passagem, funciona muito bem!
Assim que tiver a loja configurada irei testar as outras opções pagas que apresentam um período de teste grátis de 14 dias.
Precisei de atendimento apenas uma vez para saber onde traduzir a mensagem de boas vindas e fui atendido na hora via chat, atendimento excelente! A opção de editar e traduzir estava na minha cara e eu não havia visto.
Recomento 100% este app.

Shocking Pink
Brazil
About 14 hours using the app
Edited November 13, 2019

A great app with many powerful features. The UI was user-friendly and easy to navigate. Customer support is top notch!

I haven’t put the app to the test yet but it looks to have lots of potential. Definitely recommend trying it out - it’s free!

Kurakagei
Canada
About 13 hours using the app