Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales through effective WhatsApp marketing and automation. They appreciate its user-friendly interface, easy setup, and comprehensive features including customer segmentation and omnichannel capabilities. The support team is noted for being responsive and helpful, particularly with onboarding and troubleshooting. Integration with Shopify and compatibility with Facebook Messenger and WhatsApp API are also valued.
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Great app, and more importantly, fantastic support. Shout out to Suhasini, the founder Vinayak, and of course Sunil and Tanul for their incredible support. Bitespeed is a must have for all ecommerce businesses who want to tick all their boxes with WhatsApp marketing through well crafted and timed journeys.
One of the highest quality and most efficient WhatsApp tech platforms out there. It helped us connect with our customers much more efficiently and we're now starting to see a boost in retention rate and sales as well! Ritesh Srivastava from Bitespeed is extremely helpful and is always available to support and fix any things if needed! From team Renue, I completely recommend Bitespeed for all brands to amp up their customer service and retention game!
We've been using Bitespeed for WhatsApp chat and abandoned cart recovery, and it's been a game-changer!
The automated follow-ups have significantly increased our recovery rate, and the ability to personalize messages boosts customer engagement.
Plus, the detailed analytics help us refine our strategy. Bitespeed is efficient, user-friendly, and delivers great ROI — highly recommend it!
We've been using Bitespeed for our WhatsApp marketing and chatbot needs, and it has truly transformed how we connect with our customers. The platform's all-in-one approach makes it incredibly easy to manage our Whatsapp quires The team at Bitespeed, especially Kaushambhi, Rachit and Aditya have been super helpful, providing tailored solutions and support whenever we need it. Thanks to Bitespeed, we've been able to engage with our customers more efficiently, automate responses, and drive better results in our marketing campaigns. Highly recommend!
Bitespeed has been doing a fantastic job for us. On-time responses, seamless support, and a hands-on approach to everything—from brainstorming ideas to solving tech hiccups—make working with them a breeze.
A huge shoutout to Kaushambhi & the team for always going the extra mile. You guys make things actually seamless!
I installed the app and it worked initially. However, after reinstalling WhatsApp Business (after being instructed to), I’ve been unable to re-register with my existing number for over 12 hours. I reached out to support but haven’t received any response. This is severely affecting my business as customers are unable to reach us.
BiteSpeed has made WhatsApp marketing super easy — great features, smooth setup, and amazing support.
Bitespeed is a solid tool with AI capabilities that can drive great results for retention. The experience has been seamless so far & we feel there is a lot of potential for us to explore with Bitespeed. The support from our account manager has been amazing along with smooth onboarding and assistance.
Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories.
Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues.
When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend.
Very Bad Experience, Not recommended at all.
Bitespeed is an awesome tool for automations and broadcasts thru different channels like Whatsapp, Email, Push and more. Support is fantastic, the Bitespeed team helped us a lot thru the setup and launch process as well as optimization and growth.
Thanks to Suhasini for all her support! Keep it going team Bite Speed!