BixGrow Affiliate Marketing
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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I have been using the BixGrow app for a couple of years now without incident. Recently we had an issue with the discount on the affiliate link not being applied. I wrote to the company and it was fixxed overnight. The sale was made, discount applied and the commission allocated. A very good result.
Thank you for your review and your continued support over the years! We're glad to hear our team was able to resolve your issue promptly. If you have any suggestions for further improving your experience, please reach out to us at support@bixgrow.com or via live chat. We're here to ensure your continued satisfaction with BixGrow!
Great app, and incredible prices. Minimal but effective - there's nothing superfluous here.
Unfortunately, didn't work with Shop Pay, Google Pay, or Apple Pay checkouts which are a lot of what our customers use, so we couldn't use it. Support was quick to respond and tell me this, which was super helpful with the built-in chat.
Thank you for your feedback! We're delighted to hear that you found our app a good fit for your liking. However, we couldn't seem to find any chat history between you and our support agents, especially regarding checkout. We indeed support the checkout methods you need plus some other third-party ones as well so, can you kindly double-check to make sure that it's BixGrow Support you reached out to and that you haven't mistaken our app for another? If possible, please reply to this email so that we can assist you further!
Works pretty smooth so far. Haven't had it long but it seems pretty good
Thank you for your feedback! We're glad to hear the app is working smoothly for you. If you have any suggestions for improvement or need assistance, please contact us at support@bixgrow.com or via live chat. We're here to help!
At Wayzn.com we use the app for both affiliate and refer-a-friend. It is convenient being able to manage both programs with a single app. The affiliate side is easy to set up and easy to use, but the referral half of the app is not very mature yet (even basic reporting is missing), so I can only give four stars. I have used a lot of plug-ins and the thing that shines brightest about Bix is their customer support. They are responsive, knowledgeable and provide a level of support way above what we get from other apps that cost 10x what we pay for Bix.
Thank you for your thoughtful feedback, we appreciate your review! At BixGrow, we're committed to continuous improvement, and your feedback helps us immensely. If you have any specific suggestions or would like to share more about your experience, please feel free to reach out to us at support@bixgrow.com or through our live chat. We're here to assist you and make your experience even better!
I just started working with this app so far everything is going well with customer service. They respond in an adequate time whenever I need help, and they go step by step with me to set everything up. The app is not hard to set up. I'll say more next time about its contribution in the growth of my business.
Thank you for your feedback and positive experience with our customer service! We're glad to hear that setting up the app has been smooth for you. If there's anything specific you'd like to share or if you have suggestions for improving your experience further, please feel free to reach out to us at support@bixgrow.com or via live chat. We look forward to hearing more from you!
I'm not sure I can give full honest feedback yet as I haven't fully tested it out. Although it seems good so far.
Some features are still missing but the team keeps improving the extension and the customer support is very active to help you setting up whatever you have to do
Thank you for your feedback! We're continuously enhancing our app's features and appreciate your patience. If there are specific features you'd like to see or any further assistance needed, please reach out to us at support@bixgrow.com or through our live chat. Your input helps us improve and ensures a better experience for you with BixGrow!
They have helpful customer support, the app itself is easy to use and navigate.
Thank you for your feedback. We're glad to hear you've found our app user-friendly and our customer support helpful. Should you need further assistance, feel free to reach out to us at support@bixgrow.com!
I'm still setting up the app. But the support team have been helping a lot.
Thank you for your feedback! We're delighted to hear that our support team has been assisting you during the setup process. If you have any suggestions or if there's anything specific we can do to enhance your experience further, please don't hesitate to reach out to us at support@bixgrow.com or via live chat! We're here to ensure your experience with BixGrow is top-notch.
So far it’s amazing, I will give 5 once I start getting orders and referrals and test it out but so far its doing it’s job i will update once i start receiving more and see if it tracks everything accurately, i just wanna know how to sign in back to check the setting or create another one when i go back i dont have that option
Thanks for sharing your review with us! I'm so sorry for the experience you haven't yet to find satisfying. I believe I could support you with this and we would then work it out together. Please reach out to us at Live Chat or support@bixgrow.com, it's my pleasure to serve and meet your needs!