BixGrow Affiliate Marketing
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Great app, and incredible prices. Minimal but effective - there's nothing superfluous here.
Unfortunately, didn't work with Shop Pay, Google Pay, or Apple Pay checkouts which are a lot of what our customers use, so we couldn't use it. Support was quick to respond and tell me this, which was super helpful with the built-in chat.
Thank you for your feedback! We're delighted to hear that you found our app a good fit for your liking. However, we couldn't seem to find any chat history between you and our support agents, especially regarding checkout. We indeed support the checkout methods you need plus some other third-party ones as well so, can you kindly double-check to make sure that it's BixGrow Support you reached out to and that you haven't mistaken our app for another? If possible, please reply to this email so that we can assist you further!
I have been using the BixGrow app for a couple of years now without incident. Recently we had an issue with the discount on the affiliate link not being applied. I wrote to the company and it was fixxed overnight. The sale was made, discount applied and the commission allocated. A very good result.
Thank you for your review and your continued support over the years! We're glad to hear our team was able to resolve your issue promptly. If you have any suggestions for further improving your experience, please reach out to us at support@bixgrow.com or via live chat. We're here to ensure your continued satisfaction with BixGrow!
Support sehr gut, konnten mir in allen Fragen helfen. Support antwortet in der Sprache, in der man die Frage stellt.
Ein paar Kleinigkeiten des Programms/der App sind noch verbesserungswürdig. Aber alles im Allen funktioniert es gut.
Allerdings ist das Handling der App ohne den Support nicht selbsterklärend. Aber wie gesagt: der Support macht seine Sache gut und antwortet sehr schnell. Der Dialog ist respektvoll und sehr nett.
Works pretty smooth so far. Haven't had it long but it seems pretty good
Thank you for your feedback! We're glad to hear the app is working smoothly for you. If you have any suggestions for improvement or need assistance, please contact us at support@bixgrow.com or via live chat. We're here to help!
I just started working with this app so far everything is going well with customer service. They respond in an adequate time whenever I need help, and they go step by step with me to set everything up. The app is not hard to set up. I'll say more next time about its contribution in the growth of my business.
Thank you for your feedback and positive experience with our customer service! We're glad to hear that setting up the app has been smooth for you. If there's anything specific you'd like to share or if you have suggestions for improving your experience further, please feel free to reach out to us at support@bixgrow.com or via live chat. We look forward to hearing more from you!
Some features are still missing but the team keeps improving the extension and the customer support is very active to help you setting up whatever you have to do
Thank you for your feedback! We're continuously enhancing our app's features and appreciate your patience. If there are specific features you'd like to see or any further assistance needed, please reach out to us at support@bixgrow.com or through our live chat. Your input helps us improve and ensures a better experience for you with BixGrow!
They have helpful customer support, the app itself is easy to use and navigate.
Thank you for your feedback. We're glad to hear you've found our app user-friendly and our customer support helpful. Should you need further assistance, feel free to reach out to us at support@bixgrow.com!
I recommend leaving the Tiers option in the commission options of the settings for the programs we create. The functionality of the two different Tiers options you have in the app are completely different and we need the flexibility. Thank you so much for all you guys do!!!!
Thank you for your feedback and recommendation! We value your input regarding the Tier option in the commission settings. To better understand your needs and improve your experience, could you please provide more details on how we can enhance this feature for you? Feel free to reach out to us at support@bixgrow.com or via live chat. We're here to assist and appreciate your insights!
I’m new to the App. So far, it’s been a very good experience. I needed to a bit support for a question; Evelyn responded quickly and was spot on with the guidance. Thank… keep moving forward..
Thank you for trying out our app, and we're delighted to hear that you've had a positive experience so far! If there are any specific features or improvements you'd like to see to make your experience even better, please feel free to share your suggestions with us via support@bixgrow.com or through live chat. We're here to help you keep moving forward with your affiliate program!
I'm still setting up the app. But the support team have been helping a lot.
Thank you for your feedback! We're delighted to hear that our support team has been assisting you during the setup process. If you have any suggestions or if there's anything specific we can do to enhance your experience further, please don't hesitate to reach out to us at support@bixgrow.com or via live chat! We're here to ensure your experience with BixGrow is top-notch.