BixGrow Affiliate Marketing
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This is a great app to use for affiliates. Very reasonably priced. We started out on the free plan but quickly added affiliates and went on the paid plan. Customer support is very responsive and helpful.
Been using this app for several months now and the features that have is fantastic. Customer service has been great and always helpful and very responsive with their live chat. If there's something I don't know how to do they'll go away it take screenshots and give me step-by-step instructions on how to do it.
This app is amazing and has so many features and options to help manage our affiliates. The user interface has been carefully thought out and all the settings are right where you expect to find them making integration super easy. The customer support has also been brilliant, especially from Julia, they have even added a couple more features at our request.
We installed BixGrow expecting a seamless affiliate tracking system where referral links would automatically attribute sales — without requiring customers to manually enter coupon codes.
However, it was not clearly communicated that in many cases customers still need to apply a coupon code for proper attribution. If that’s the setup, then the value proposition becomes questionable. We can simply generate and share coupon codes ourselves without needing an additional app.
The positioning of the feature feels misleading, as it suggests a smoother, more automated experience than what is practically delivered. As merchants, we rely on transparency before integrating tools into our store ecosystem.
Due to this lack of clarity, we have removed the app from our store. We hope the team improves communication around how tracking actually works so other merchants can make fully informed decisions.
While we value all feedback, we must clarify that BixGrow provides seamless affiliate tracking via referral links without requiring customers to manually enter coupon codes, as attribution occurs automatically upon a click. The specific "auto-apply coupon at checkout" feature is a premium automation included in our Scale plan, which is clearly detailed on our pricing page. Judging an app solely by its listing is insufficient, as those summaries highlight prominent features and link to full detail pages to provide a complete picture of functionality. Our system delivers exactly the automation it promises to those who select the appropriate plan; therefore, the only misleading element here is this review, which mischaracterizes our functionality and transparent documentation. We would appreciate it if you could take serious consideration before leaving app reviews. If you want every feature you need to be free, you can find other apps that offer everything for free - good luck with that.
Wonderful experience working with the BIxGrow Team! They go above and beyond to provide premium support and ensure a seamless setup. Continued support is always fast and reliable as we've seen rebranding our domains. We recommend BixGrow if you're looking for a highly effective solution to support your business.
Great app and great customer care contact - really helpful when I had an issue setting the referral program up! Thank you Leo for your fast and thorough help!
Great experience so far. Customer support is excellent. we requested a feature in affliate portal and they implemented it next day. their plans are also very affordable compared to other similar apps.
At first I struggled to set it up correctly, but the service and support that I received from Flora exceeded my expectations. She was amazing and helped me to build it correctly.
This app is amazing and now that I know how to use it, it is easy to operate and install
User friendly, good function and facilities.
The response to enquiries is also prompt.