BixGrow Affiliate Marketing
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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This review is for the Free version of the App. If you read the docs, it seems like you will get 30 affiliates and 50 referrals orders. I installed the app because i wanted to try and after spending hours, I was told by the support team the "Referral program" is not really included in the Free version. referral orders are the orders associated with the associates. I found this to be misleading. Essentially I dont care for Affilaite program. all i wanted to try is have our customers refer their freinds and family and you cannot do that with the free version. I just wasted setting up the app to reflect my branding.
I'm not going to lie. This app is pretty great. You do have to pay for some of the better features, but it is not expensive. The reason for the 3-star review is that there is one part of the description that is misleading, and you would not know unless you tried to change the default language. I mainly went with this app because it supports Spanish. I do not speak Spanish, but the site I am working on is in Peru. This is the misleading part. It says: "Spanish translation is available for the Affiliate dashboard. You can edit the translation by customizing the page." Then it says: "Spanish translations are not available for the Log-in page, Sign-up page, and Landing page. You will need to manually translate by customizing the page." This means that I will have to manually translate the majority of this App.
Hi there, thanks for leaving us feedback on the app. I noticed that you said the description was "misleading" although I think it pretty much shows that rather than trying to make the app appear differently than how it works, we just tell honestly what the app can do and what it can not. For example, we add the language description to any language you select so that you know exactly what you're signing up for. Does it mean you'll have to "manually translate the majority of the app"? Of course not! First, the 4 portal pages (affiliate dashboard, log-in page, sign-up page, and landing page) are only one side of the app - the affiliates' side. You have the first side and the majority of the app which is actually the merchant's side. This can you choose which language it should be displayed in. Next, just because it's recommended that you translate the pages manually for better accuracy and branded content doesn't mean you're required to. If you're fine with the auto-translations, we have them for every page - each of which you thought you'd have to translate yourself. As you can see, if you don't want to translate, you can just go with the easy options and the app is not making you do anything manually for your convenience. You can take a look at my screenshots for reference in the in-app chat.
Therefore, our team here at BixGrow will be immensely grateful if you can edit your comment on the app to avoid giving our potential users an incorrect insight into the app. Once again, thank you for your time and understanding!
Can't download invoices for affiliate payments in bulk, so if you want to put them as a business expense, you will have a hard time doing so. If you get 2000 payments done a month, you need to download 2000 invoices manually, one by one.
I'm not sure how this feature was missed, but it makes no sense to be unable to export invoices generated by an affiliate program app in bulk.
Excellent pricing model, very functional app and responsive support. What else can you ask for!
Nice service.
Quinn provided some of the best app support ever. Answered my MANY detailed questions, with kindness and clarity! Great app, and even better support!
Thank you for your kind words! We're thrilled to hear that Quinn provided such helpful and clear support. If you ever have more questions, don’t hesitate to reach out at support@bixgrow.com - we're always here to help!
I haven’t had the chance to fully test the app yet, but it’s very intuitive and easy to use. A big plus for the customer support team—they are super responsive and efficient. It’s reassuring to have such a professional and available team. Looking forward to exploring all the features!
Thank you for your kind words! We're glad to hear that you find BixGrow intuitive and that our support team has been helpful. If you have any questions as you explore more features, feel free to reach out at support@bixgrow.com - we're always happy to assist!
Great customer service!!
Excelent affiliate program! The best
This application is truly impressive! It offers all the essential tools for managing affiliates, completely free of charge. On top of that, the support team is outstanding.
Gostei e tem para o português o que ajuda muito
Customer support on point and all the features are great
Chat support was fast and extremely helpful. I appreciate the detailed step by step instructions on the custom domain set up. Thank you!
Great customer service, great reliable software. Had help from Flora and Leo, it was so quick to set everything up!
Thank you for your wonderful feedback! We’re thrilled to hear that you found our software reliable and the setup process quick with Flora and Leo’s assistance. If you need any further help, don’t hesitate to reach out to us at support@bixgrow.com – we’re always here to support you!
BixGrow online support is brilliant! I know as I have used a lot over the years and they have been fast and super helpful every time we contact them for help with our set up. Highly recommended.
PS. Many thanks Evelyn for help today.
great app, customer service are a great help and very quick to answer any queries
Great customer service and support were super fast and knowledgeable. The product is easy to navigate and understand. Thank you Evelyn for all your help setting up my custom domain.
Flora was great! She guided me through the entire process and ensured that I had correctly installed my custom domain.
good and fast support
I already used BixGrow. This app works very well, it is complete and intuitive,
Effective and prompt assistance, thanks Quinn.
Fast and great service,
the app works great and standard team is clean!
très contente de bixgrow et tres réactif
great work
A big thank you to Quinn for her wonderful help. She’s been so kind and supportive, and her thoughtful approach made everything much easier. I really appreciate her assistance!
Thank you so much for your kind words! We're thrilled to hear that Quinn was able to provide such helpful support and make the process easier for you. If you ever need further assistance, don’t hesitate to reach out at support@bixgrow.com — we’re always here to help!
Schneller und unkomplizierter Kundesupport.
Im ganzen bin ich sehr zufrieden mit der App.
If you're looking for an affiliate marketing app, you've come to the right place. The price is more than fair, and the support staff is not only friendly and skilled, but also very quick in response. 5/5 I can only recommand it.
especially thank you quinn for the quick and helpful assistance!
Evelyn, rápida y clara.
So far, it's excellent! The support team is responsive, very fast, and friendly.
The application is really complete and professional, and once you've understood how it works, you'll have plenty of possibilities. Customer service is responsive and highly professional.
Top notch!!!! So easy to use and their customer support is amazing. Literally walked me through all the set up questions I had. And the price is amazing for what you get.
I've had the pleasure of using Affiliate BixGrow for my affiliate marketing needs, and I've been consistently impressed by their exceptional customer support. Whenever I've encountered a question or needed assistance, their team has been incredibly responsive and helpful.
Thank you for your kind words! We're delighted that BixGrow has met your expectations and that our customer support has been helpful to you. If you ever need further assistance, feel free to reach out to us at support@bixgrow.com!
Everything is alright. Special thanks to Quinn from Support team for fast and high quality service.
Excellent customer service + the only ones that seem to have a nice app.
excellent support
More user & price friendly than other affiliate apps. Highly recommend!
All good!!
100% Recommended app, I am a early user and needed assistance as both the app and Shopify has updated, they have been amazing!
Shoutout to "Leo" for the support for small and big issues
Honestly, when I saw the positive reviews about the app I was wondering if they are fake because everyone seems so happy with this app and the team behind it.
I made a first contact now with Quinn from BixGrow and I must say it is one of the best customer-provider relations I have ever experienced.
Thank you for sharing your experience! We're thrilled to hear that Quinn provided you with exceptional support and made a great impression. If you have any more questions or need assistance, please reach out to us at support@bixgrow.com.
非常好用，客服很耐心，解决了我所有的疑问！
My experience with BixGrow: Affiliate Marketing's customer service has been exceptional. I give it a 5-star rating for its quick response and the satisfaction it provided me. The team was incredibly efficient and resolved my queries promptly, making the entire process smooth and hassle-free. Highly recommended!
Super schneller Support. Programm macht was es soll. Es gibt viele Einstellungen die man vornehmen kann.
Good app! Recommended
Up until now BixGrow works perfectly for me and Leo from the support has been really helpful and resolved my issue very fast.
This app and the support has exceeded my expectations. I have a competing app on another store and I need to switch both to Bixgrow. Leo and two other support staff were incredibly helpful! Thank you!
Very good support and app at a very small price too ! Thank you !
very easy to use, very helpful and great support
Incredible support! Very good app