Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive affiliate marketing solutions. They appreciate its user-friendly interface, easy setup, and tracking capabilities for affiliate sales and payments. Features like progress tracking and email notifications for approved orders are praised for improving merchant-affiliate relationships. The app's customer support is commended for their prompt and effective responses. Merchants also value the app's affordability and transparency in tracking affiliate coupon conversions and payouts, making it ideal for businesses of all sizes.

January 4, 2024

Been using the app for 2 days now and the set up has been pretty smooth and easy. I had a few minor challenges but the chat function meant somebody was on hand to respond right away which was amazing. It's still early stages but so far i'm very happy with the platform and my experience with it.

MYO Apparel
United Kingdom
1 day using the app
December 8, 2023

We are finding BixGrow super easy to set up and use, and their chat support is really fantastic! We were able to offer several different payout methods for commissions (including store credit!), and they provide very fast and helpful assistance and advice.

Ameo Life
United States
5 months using the app
BixGrow replied December 18, 2023

Thank you for sharing your positive experience! We appreciate your feedback and are thrilled that you found our customer support helpful. If you need any more assistance or have further inquiries, please don't hesitate to reach out to us at support@bixgrow.com!

March 12, 2024

Complete functions and very professional service are the reasons why I like it

Huanuo
United States
4 days using the app
November 16, 2023

Our team tested a number of affiliate and referral apps and settled on this one a little under a year ago. We've been blown away by the ease of use, well-thought-out features and the speediness of the BIX team in assisting us.

On multiple occasions, their developers have written us personalized code to hide/show features in the affiliate portal. Our affiliates have also been enjoying having the ability to track their progress and receive emails when orders are approved. This has helped us build better connections and trust with them while saving us time in our small family-run business.

This app is definitely worth trying out if you're looking to facilitate your referral program and manage it on a small or large scale due to its many features and automation. Would definitely recommend and encourage you to try it out.

Sewers Club
Canada
10 months using the app
BixGrow replied November 27, 2023

Thank you for sharing your experience! We're thrilled to hear how our app's features and support have positively impacted your business. If you need further assistance or have more questions about maximizing your referral program's potential, please don't hesitate to contact us at support@bixgrow.com. We're here to help you continue building those valuable connections with ease!

December 6, 2023

Really love this app.
It dose what it says and since the landing pages etc are independent of the Shopify pages. Its easier to make changes and translation corrections.
Overall you have control over how much the commission should be base on the group you make and also auto commission payments is a blessing.
The team support to your queries are really fast and they resolve issues in a days time.

Precishop.ch
Switzerland
About 1 month using the app
BixGrow replied December 8, 2023

Thank you for your kind words and positive feedback! We're glad to hear you're enjoying the app's features, especially the flexibility in commission settings and ease of making adjustments to landing pages. Should you have further queries or need assistance, please feel free to reach out to us at support@bixgrow.com!

December 7, 2023

I cannot express how impressed I am with the customer support provided by this company. From the moment I reached out, the level of service I received was nothing short of exceptional.
Their ability to reply quickly not only saved me precious time but also showcased their commitment to efficiency. It's evident that this team understands the value of prompt communication and respects the urgency that customers sometimes feel

Ranbazaar Private Limited.
India
3 months using the app
BixGrow replied December 18, 2023

Thank you for your kind words! We truly value your feedback and are delighted to hear about your positive experience with our customer support. For any further assistance or inquiries, don't hesitate to contact us at support@bixgrow.com. We're here to help!

January 18, 2024

So far so good, and their customer service is very fast to answer, take action and get my questions answered!

AirWayz
United States
6 days using the app
November 29, 2023

This app is great and support team is even greater (responsiveness, quality of feedback). It is among the best quality app that we use with Shopify. Integration is super easy and we got prompt feedback whenever we had questions (Quinn and her team are amazing).
We still have problems regarding multi-currency (set amount for referrals in different currencies for example), but that's more a Shopify issue than this app specifically. We just hope Shopify was managed by BixGrow team.

Kookut
Switzerland
9 months using the app
January 2, 2024

This is the first time i use an affiliate marketing app in my store , it's easy to use for beginners ,Customer service was been excellent, quick and easy.

ZenSoothe
Morocco
10 days using the app
March 13, 2024

BixGrow has been an absolute game-changer for our online business. Its intuitive interface and comprehensive suite of tools have made it incredibly easy to enhance our product visibility, engage more effectively with customers, and significantly boost our sales. The customer support is top-notch, providing quick and helpful responses whenever needed. Moreover, the scalability and seamless integrations with other platforms have allowed us to grow our operations without a hitch. It's hard to imagine where our business would be without BixGrow. The standout feature of BixGrow, beyond its incredible suite of tools, has to be its exceptional customer support. Whenever we've encountered an issue or had a question, the BixGrow support team has been there with swift, friendly, and insightful assistance. Their dedication to ensuring our business thrives is evident in every interaction, making it not just a service provider, but a valuable partner in our growth. This level of support truly sets BixGrow apart and adds immense value to their offering. Highly recommended for any e-commerce business looking to elevate their online presence and sales

Bergreise
Germany
22 minutes using the app
BixGrow replied March 29, 2024

Thank you for sharing your experience with BixGrow! We're thrilled to have played a pivotal role in transforming your online business, empowering you to enhance visibility, engage customers effectively, and significantly boost sales. Should you have any further inquiries or require assistance, please don't hesitate to reach out to us at support@bixgrow.com!