Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and comprehensive for tracking affiliate sales and payments. They appreciate its intuitive design, customizable features, and robust analytics. The app supports multiple payout methods and allows for easy management of referral programs. Its affordability and responsive customer service are also highly praised. Suitable for both beginners and seasoned marketers, it's valued for its simplicity and functionality.

January 31, 2024

After a few months of use, I am very pleased with this app. It has great functionality and features, an easy-to-use/navigate interface, easy configuration and customization, and reasonable pricing. I also like that we were able to link PayPal to bulk-pay affiliates with one click (but it did require some setup on the PayPal side). We only had one small issue with setting up the email to use our own domain, but customer service was fast, responsive, and helpful.

Eternity
United States
3 months using the app
BixGrow replied February 5, 2024

Thank you for your positive feedback! We're thrilled to hear that you're pleased with BixGrow's functionality, interface, and customization options. If you ever encounter further questions or need assistance, don't hesitate to contact our customer service team at support@bixgrow.com. We appreciate your business!

January 8, 2024

Amazing support from Quinn getting our system configured correctly. This is a feature-filled affiliate app that provides so many ways to support and manage your affiliate operations. I would highly recommend BixGrow to any merchant looking to implement an affiliate program.

Premium eJuice
Canada
About 1 year using the app
BixGrow replied January 12, 2024

Thank you for your kind words! It's wonderful to know that you find our app beneficial. If you have any more questions or need further assistance, please don't hesitate to contact us at support@bixgrow.com. We're here to help!

December 31, 2023

I've been working with Shopify and Internet sales for over 10 years, and this is hands down the BEST experience I have ever had with an app or tool!! TLDR: Just hit the install button now...

First off, the layout was easy to navigate right away, and I had a tracking link ready to test in about 5 minutes. I just clicked around and created a program and partner, and it was all effortless and easy. Everything is laid out well and where it should be. Software like this should not need a manual to use, and this is one of the best. So far, so good, but then I ran into a problem.

Problem: I need to track sales where I have a pre-purchase flow on my non-shopify website (zzz.domain.com) before sending users to the shopify checkout (shop.domain.com). For a number of reasons, doing what I need to do in Shopfy is possible, but FAR from ideal. So I grabbed the shopify Bix script and added it to my website. Did a test purchase and it tracked the click but not the sale. Darn, it might be a domain mismatch, but I do know it's possible if the TLD is the same to transfer cookies from one subdomain to another. Just sometimes the code needs to be tweaked.

I reached out to support, and within 5 minutes, they let me know they would get a fix and send it to me. Their being able to help me with this has saved me days of struggling with other solutions or having to set up everything on Shopify. The next day... New Years Eve by the way!! They sent me a bit of code to add to my site, and it worked, and I will be a customer for life.

I've really been enjoying watching all the affiliate sales come in now, and it's such an easy way to track reports and pay. Really a complete solution. Such a great experience, thank you!

Conservative Heroes
United States
22 days using the app
BixGrow replied January 12, 2024

Thank you so much for your feedback! We're thrilled you found our app intuitive and efficient to navigate. We're glad our support team could swiftly assist with your unique setup. For any further inquiries or assistance, please don't hesitate to reach out to us at support@bixgrow.com. We're here to help you make the most of your affiliate program!

January 22, 2024

Defenitely THE best Afiiliate Program app that you will find. Super easy to set up, to navigate, to operate.
Super quick support!

Bestia Dog Gear
Bulgaria
About 1 year using the app
January 18, 2024

great experience and even better customer service. User friendly for both the affiliates and myself. Im glad I chose this app.

DemmiFalestini
United States
10 months using the app
BixGrow replied January 26, 2024

Thank you for sharing your positive experience! We're delighted to hear that you find BixGrow user-friendly and that our customer service has met your expectations. If you ever have additional questions or need further assistance, don't hesitate to contact us at support@bixgrow.com!

January 22, 2024

Great customer service and always ready to assist and answer any questions we might have! this app is absolutely amazing! Evelyn was very helpful!

Allyzure
Canada
About 1 year using the app
BixGrow replied January 26, 2024

Thank you for your kind words! We truly appreciate your positive feedback and are delighted to know that you find our app amazing. Should you have any more questions or need assistance, please don't hesitate to reach out to us at support@bixgrow.com. We're here to help!

January 4, 2024

This app integrates nicely with Shopify, highly recommend!!! Customer service has been excellent.

MSPure by Membrane Solutions®
United States
About 1 year using the app
January 13, 2024

This app is perfect. Customer Service is AWESOME!!! They are always there when you need them and provide the best assistance. I wish all websites and apps were this great at helping those that are not so tech savy with the tech stuff. If I could give more stars I would!!!!

RAJOHN Aromas
United States
13 days using the app
January 7, 2024

Excellent Marketing app to add to your Shopify stores! Has all the functions you will need for referral and affiliate programs. The customer service team is amazing!! One of the best!

ELASCO SKINCARE
United States
2 months using the app
February 4, 2024

Not only does BixGrow have the features I need to bring to life the robust opportunity for brand ambassadors that I envisioned for my company, their customer support is nearly unmatched. Leo assisted me with customizing my partner program links and was kind, knowledgeable, and asked me what I know before addressing me at the proper shop-talk level for someone that's not exactly a layperson on the domain management side of things.

I highly recommend going to these guys over other apps that I've used in the past and have found lacking in either features or level of support.

Mischief Soap Co
United States
3 days using the app
BixGrow replied February 19, 2024

Thank you for your wonderful feedback! We're thrilled to hear that BixGrow aligns with your vision for your company's brand ambassador program. Our team are dedicated to providing top-notch support and assisting you every step of the way. If you have any further questions or need assistance, feel free to reach out to us at support@bixgrow.com. We appreciate your recommendation and look forward to continuing to support your business!