Bizrate Customer Feedback
- Priser
-
Gratis
- Vurdering
- 5.0 (8)
- Utvikler
- Bizrate Insights
Galleri med fremhevede bilder
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
Bizrate Insights helps you improve your shopping experience from discovery through fulfillment. Collect feedback, verified reviews, NPS, and satisfaction data from real shoppers to understand why customers buy or bounce. Our VitalSigns dashboard and expert insights help you spot friction points, improve the customer experience, and turn feedback into action. And our AI-powered tools bring clarity to open-ended customer comments, making it even easier to find actionable insights.
- Full journey surveys: Why shoppers buy, what stopped them, & how they found you
- Verified reviews & ratings: Collect feedback & syndicate to Google, Yahoo & Bing
- NPS, CSAT & CX trends: Track satisfaction, loyalty, issues, and wins
- Unlimited surveys & invitations: Gather more feedback without response caps
- AI-Powered Tools: Easily spot trending issues & themes in comments & verbatims
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Shopify-administrator
Kategorier
Omtaler (8)
- 100 % av vurderingene er 5 stjerner
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0 % av vurderingene er 4 stjerner
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0 % av vurderingene er 3 stjerner
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0 % av vurderingene er 2 stjerner
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0 % av vurderingene er 1 stjerner
We've relied on Bizrate Insights to collect customer feedback and reviews for years on our old Magento site, so when we migrated to Shopify, keeping Bizrate in place was a top priority. The transition couldn't have gone smoother — installation and configuration took a fraction of the time we expected, and we were up and running collecting verified reviews and feedback almost immediately.
What's really stood out is the support team. At one point after our migration, reviews had actually stopped coming in — turned out we'd missed checking a box during setup — and their team caught it and reached out to us proactively before we'd even noticed ourselves. That kind of attentiveness says a lot. Every question we've had has been answered quickly and thoroughly, and it's clear they genuinely want the integration to work well for you, not just get you set up and gone.
If you're moving to Shopify and already use Bizrate elsewhere (or are considering it), this app makes the switch easy. Highly recommend.
1. Their team is amazing!!
2. We have gained valuable insights from our customers both improvement ideas and validation when we are doing things right.
3. The tool is easy to use.
The setup was quick and easy and the team was a great help with any questions.
Already receiving some data and looking forward to more!
Brukerstøtte
App-støtte leveres av Bizrate Insights.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
225 High Ridge Road, East Building, Stamford, CT, 06905, US
Lansert
21. november 2023
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
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Sensitive data
E-postadresse, fysisk adresse
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Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem
Se data om ansatte og bidragsytere:
Butikkeier
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Se og rediger butikkdata:
Kunder, produkter, bestillinger, Nettbutikk
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Se kunder
Kundedata
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Se produkter
Produkter, samlinger
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Se bestillinger
All bestillingshistorikk for de siste 60 dagene
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Rediger nettbutikk
Skripttagger for nettbutikk
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