Bizrate Insights Reviews

Collect customer feedback, including verified reviews, ratings, and core KPIs

With Bizrate Insights, you can launch voice-of-customer surveys that give you a 360-degree understanding of every shopper journey and each individual touchpoint. That includes site abandonment, point-of-purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review the data and spot new CX opportunities. Implementation is easy, no engineering team required. Plus, there are no limits on surveys or invitations.

• Verified ratings & reviews: Automatically syndicated to Google, Yahoo and Bing
• Customer feedback: Satisfaction data, trends, customer preferences, and NPS
• Metrics & benchmarks: Drive sales, build loyalty, and track industry movement