Bizrate Insights Reviews

Bizrate Insights Reviews

Pricing
Free
Rating
5.0 (10)

Collect customer feedback, including verified reviews, ratings, and core KPIs

With Bizrate Insights, you can launch voice-of-customer surveys that give you a 360-degree understanding of every shopper journey and each individual touchpoint. That includes site abandonment, point-of-purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review the data and spot new CX opportunities. Implementation is easy, no engineering team required. Plus, there are no limits on surveys or invitations.

With Bizrate Insights, you can launch voice-of-customer surveys that give you a 360-degree understanding of every shopper journey and each individual touchpoint. That includes site abandonment, point-of-purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review the data and spot new CX opportunities. Implementation is easy, no engineering team required. Plus, there are no limits on surveys or invitations. more
  • Verified ratings & reviews: Automatically syndicated to Google, Yahoo and Bing
  • Customer feedback: Satisfaction data, trends, customer preferences, and NPS
  • Metrics & benchmarks: Drive sales, build loyalty, and track industry movement

Languages

English

Works with

Reviews (10)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 21, 2026

We have been using them for over a decade first as a custom built site and now on shopify. Have always been super easy to work with and the app is a breeze to setup and collect reviews for google.

StateLineTack
United States
Over 1 year using the app
May 19, 2026

We have been using Bizrate Insights for well over 10 years and find it a valuable resource to understand both concerns about our products (and website) but also highlight what we are doing right! The support and personal service they provide is well above average.

Black Forest Decor
United States
About 1 month using the app
April 3, 2026

Installing and setting up the survey was easy, and we’re already receiving valuable customer feedback. We’re excited to have reviews feed into our Google store and help boost our ratings.

Brecks Canada
Canada
22 days using the app

Support

App support provided by Bizrate Insights.

Developer

Bizrate Insights

225 High Ridge Road, East Building, Stamford, CT, 06905, US

Launched

November 21, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store script tags

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