Bizrate Insights Reviews

Bizrate Insights Reviews

Pricing
Free
Rating
5.0 (9)

Collect customer feedback, including verified reviews, ratings, and core KPIs

With Bizrate Insights, you can launch voice-of-customer surveys that give you a 360-degree understanding of every shopper journey and each individual touchpoint. That includes site abandonment, point-of-purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review the data and spot new CX opportunities. Implementation is easy, no engineering team required. Plus, there are no limits on surveys or invitations.

With Bizrate Insights, you can launch voice-of-customer surveys that give you a 360-degree understanding of every shopper journey and each individual touchpoint. That includes site abandonment, point-of-purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review the data and spot new CX opportunities. Implementation is easy, no engineering team required. Plus, there are no limits on surveys or invitations. more
  • Verified ratings & reviews: Automatically syndicated to Google, Yahoo and Bing
  • Customer feedback: Satisfaction data, trends, customer preferences, and NPS
  • Metrics & benchmarks: Drive sales, build loyalty, and track industry movement

Languages

English

Works with

Reviews (9)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 21, 2026

We have been using them for over a decade first as a custom built site and now on shopify. Have always been super easy to work with and the app is a breeze to setup and collect reviews for google.

StateLineTack
United States
Over 1 year using the app
March 27, 2026

App is super simple to install, all you need is your customer number to launch it and then add the code to site is super simple as all you need to do is copy and paste it from your customer page. Im grateful there is a trustworthy site that will allow customers to leave reviews (other sites do not allow these niche sites to be part of their review app).
So if you are looking to get your site reputation up or see where you lack this app is perfect.

Kratompoint
United States
30 days using the app
April 3, 2026

Installing and setting up the survey was easy, and we’re already receiving valuable customer feedback. We’re excited to have reviews feed into our Google store and help boost our ratings.

Brecks Canada
Canada
22 days using the app

Support

App support provided by Bizrate Insights.

Developer

Bizrate Insights

225 High Ridge Road, East Building, Stamford, CT, 06905, US

Launched

November 21, 2023

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