Bizrate Insights Reviews

Bizrate Insights Reviews

Pricing
Free
Rating
5.0 (4)

Collect customer feedback, including verified reviews, ratings, and core KPIs

With Bizrate Insights, you can launch voice-of-customer surveys that give you a 360-degree understanding of every shopper journey and each individual touchpoint. That includes site abandonment, point-of-purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review the data and spot new CX opportunities. Implementation is easy, no engineering team required. Plus, there are no limits on surveys or invitations.

With Bizrate Insights, you can launch voice-of-customer surveys that give you a 360-degree understanding of every shopper journey and each individual touchpoint. That includes site abandonment, point-of-purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review the data and spot new CX opportunities. Implementation is easy, no engineering team required. Plus, there are no limits on surveys or invitations. more
  • Verified ratings & reviews: Automatically syndicated to Google, Yahoo and Bing
  • Customer feedback: Satisfaction data, trends, customer preferences, and NPS
  • Metrics & benchmarks: Drive sales, build loyalty, and track industry movement

Languages

English

Works with

Reviews (4)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 28, 2026

Bizrate gives us excellent customer feedback and has helped us identify opportunities for change we've implemented. Just yesterday a customer survey made us aware of an error on our website we were able to fix. Our account manager has been amazing as well!

Sprayer Depot
United States
7 months using the app
October 31, 2025

Setting up Bizrate was quick and straightforward! Everything worked seamlessly right after installation. The support team is fantastic and very responsive, making the whole process smooth and stress-free.

SUITS OUTLETS
United States
About 1 year using the app
December 9, 2025

The installation of Bizrate Insights was quick. We are impressed with the fantastic support team, who are responsive and helpful, ensuring a seamless experience.

L'Amour Pearls
Canada
About 1 year using the app

Support

App support provided by Bizrate Insights.

Developer

Bizrate Insights

225 High Ridge Road, East Building, Stamford, CT, 06905, US

Launched

November 21, 2023

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