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Fulfillment time is slow, which is to be expected. But it’s not a few days, it’s at least a week+. And, they often make products out of stock, but then those out of stock items appear in the order anyway and you can’t manually remove them. The application is inefficient. Wasting our staff time and customers time. 2 stars because we didn’t find better alternative yet. Please improve your software so we can delete or update review.
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how important fulfillment times and inventory accuracy are to your business, and we’re actively working to improve these areas even more. Your concerns about the inability to manually remove out-of-stock items is well noted on our end and while you can remove out-of-stock items from you Shopify admin, you'd be happy to know that we are currently working on an in-app feature as well to make it more convenient for you.
We truly appreciate your patience as we continue to enhance our platform and provide a smoother experience. If there’s anything we can assist you with in the meantime, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re committed to improving. Thank you for sharing your thoughts.