전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 5월 20일

Working with Blanka Beauty Brand has been an outstanding experience, especially with the guidance provided by John. His expertise in the drop shipping aspect of e-commerce has been invaluable. John has a remarkable ability to explain complex concepts in an easy-to-understand manner, making the learning process smooth and enjoyable.

His patience and kindness have truly made a difference in my new venture. John takes the time to address all my questions and concerns, ensuring I feel confident every step of the way. His support has turned what could have been a daunting process into an exciting and rewarding journey.

Blanka Beauty Brand not only offers high-quality products but also exceptional support for its partners. I highly recommend them to anyone looking to dive into the e-commerce world, especially if you're fortunate enough to work with someone as dedicated and knowledgeable as John.

Gorgina Beauty
미국
앱 사용 기간 9개월
답글 Blanka개 2024년 5월 21일

Thank you so much for taking the time to share your experience with us! We're incredibly grateful for your kind words about our team and pleased to know one of our members has played such a significant role in your journey with Blanka Beauty Brand. It's fantastic to hear that his expertise and supportive nature have helped make your venture into e-commerce both enjoyable and rewarding.

We're committed to providing not just high-quality products but also the guidance and support needed to succeed. Your recommendation is greatly appreciated, and we look forward to continuing our partnership. Thank you again for your trust and confidence in us and thanks for choosing Blanka!

2024년 4월 23일

Wow! Where do I begin? Everything Blanka does is exceptional.

First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)

Susan Roxby Skin Care
미국
앱 사용 기간 9일
답글 Blanka개 2024년 4월 26일

Wow, thank you for such an incredible review! We're overjoyed to hear about your exceptional experience with Blanka, from our customer service to our products. It's great to know that our team members have been able to provide you with the support and responsiveness you deserve, making your interactions with us smooth and enjoyable. We're thrilled that you're loving our products and finding the app user-friendly and effective for your needs.

Your detailed feedback is invaluable to us, and it’s customers like you that make our job truly rewarding. We're excited to continue this journey with you and are committed to delivering the quality and service you expect. Welcome to the Blanka family, and here’s to many more years of partnership!

2024년 4월 20일

Just ordered more inventory and Mae was so helpful in the process. Responded super fast to all my question and was so knowledgeable about products. Also gave me personal suggestions and tips to help my launch become a success. Thank you Mae you and Blanka are the Best!

HOW TO LOVE THE SUN
미국
앱 사용 기간 8개월
답글 Blanka개 2024년 4월 22일

Thank you for sharing your positive experience! We're delighted to know that we were able to assist you effectively with your order. It's great to know that our responses and advice added value to your launch preparations. We appreciate your kind words and are excited to be a part of your success. Thanks for choosing Blanka, and we look forward to continuing to work with you!

2024년 5월 5일

I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.

Selina Kyleen
미국
앱 사용 기간 대략 1개월
2024년 4월 13일

Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required.
Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.

Escape
미국
앱 사용 기간 대략 2개월
답글 Blanka개 2024년 4월 15일

Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!

2024년 5월 2일

The entire Blanka team has been nothing but helpful, informative, and supportive in helping us begin our makeup and skincare line. I have spoken with nearly the entire staff at Blanka and they are what makes this company better than the rest. John, particularly, has been a tremendous help answering all of our questions and addressing our concerns. Thank you for helping us achieve our dream!

Sara Beauty
미국
앱 사용 기간 3개월
답글 Blanka개 2024년 5월 3일

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team as you start your makeup and skincare line. It's great to know that we made such a significant impact in supporting your venture. We're dedicated to providing excellent service and are glad we could help bring your dream to life. Thank you for choosing Blanka, and we look forward to continuing this journey with you!

2024년 4월 4일

John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.

Lisha Rois
캐나다
앱 사용 기간 12개월
답글 Blanka개 2024년 4월 5일

Thank you very much for the feedback and recommendation! We're glad we could help you out. Don't hesitate to reach back to us again if you ever need assistance again. We're always happy to help you. Thank you for choosing Blanka!

2024년 5월 22일

I highly recommend this app. Mae has been incredibly helpful and kind in answering all my questions.

Began cosmetics
캐나다
앱 사용 기간 8개월
답글 Blanka개 2024년 5월 24일

Thanks for the recommendation! We greatly appreciate it and we're so happy to have you with us. Our team is always here and ready to help you so don't hesitate to reach back to us again. Thank you for choosing Blanka!

2024년 4월 1일

Blanka is a great private label company to get cosmetics made from the staff is very nice and friendly thank you Blanka For Making Pretty Savage Expand with Product In Demand that your company provided for us thank you from us here at Pretty Savage...

Pretty Savage LLC
미국
앱 사용 기간 대략 2개월
답글 Blanka개 2024년 4월 2일

You're very much welcome and we're so happy to be working with you! Always happy to help you whenever we can so don't hesitate to reach back to us anytime. Thank you for choosing Blanka!

2024년 4월 2일

Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.

Kandilynn's
미국
앱 사용 기간 20일
답글 Blanka개 2024년 4월 3일

Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!