Blanka Makeup Beauty Skincare , 123 avaliações
Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!
Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!
I just want to give John a shout out on how helpful he was! I am new to this and he has made this such a wonderful easy experience!!
Thank you Thank you Thank you!!
Now on to sell!!!
Making your experience easy and seamless is part of our service! You're always welcome and we look forward to helping you build your brand so you can reach your goals. Thank you for trusting Blanka!
Blanka's Yasi and John have been fantastic to deal with. Their expertise, support, and guidance have all made a significant difference in my encounter with Blanka. Yasi's attention to detail and experience were extremely valuable, while John's helpful approach and excellent problem-solving skills were really valuable. I appreciate their hard work and certainly recommend Blanka's services. Thank you for your continuous support and knowledge.
Your recommendation is valuable to us and your appreciation is very much taken into heart. It really makes us feel good to be able to work with you and help you in achieving your goals so don't hesitate to reach back to us anytime you need help. Thank you for choosing Blanka!
The support team is extremely helpful! John has been an incredible help. They are very attentive to your needs and walk you through the process.
It's our pleasure to be able to support and help you towards success. You're always welcome so don't hesitate to reach out to us at firstname.lastname@example.org anytime! Thank you for choosing Blanka!
John and Breck are amazing. I am so thrilled with working with them, they are not only over the top helpful, but they got my design perfect on the products, were able to help me streamline the process and they are an absolute pleasure. I had looked at other companies and I really loved their professional style packaging and especially their excellent service. Thank you so much. I also upgraded to the VIP program today.
We're happy to hear that you're pleased with our service so far! We appreciate your time with us and we'll always be here when you need us.
Super supportive and responsive team! They always help me with whatever I need! The whole team has been fabulous!
We are happy to have gotten started with your business! Please don't hesitate to reach out at anytime at email@example.com and we will be there for you, anytime.
I feel like Blanka and us go way back even further than the last 6 months since we launched. We've gone through a ton of internal transition from approach, to external partners, and focus. The one thing that has stayed constant is the truly VIP service we get from Beck and the entire company.
I've had a chance to meet on several occasions with Kaylee and hear her vision and passion for her company first hand which makes this such as great partnership. As much as Blanka wants to see us grow we have the same level of passion to see Kaylee, Blanka, and her entire team grow and reach their aspirations.
Even when we went through some rough external situations, Beck and the Blanka team reassured me they could assist and they did. They are extremely responsive, thoughtful, and always seek to provide education and insight. They have been extremely open to feedback and have always listened to my concerns, no matter how petty at times, with an open mind towards seeking a solution.
We are truly happy with everything thus far and are excited about the future!
We are incredibly lucky to have you with us here at Blanka. Our partnership has been rewarding and we always look forward to assisting you with anything your business needs. Always know that we are here for you every step of the way!
If I could give this team 10 stars, I would. I was having trouble creating my logo in the correct format, and John and his designers are going above and beyond to help me get it done right. I really want to sell these products with my brand on them. They understood my every concern and are working diligently to help me resolve this issue. Their support is top-notch. Never encountered a support team like this. Plus, I don't think John ever sleeps. 9 times out of 10 when I reached out to him, he quickly got back to me no matter the time. I wish my other apps had support like this. Keep up the good work!
Thank you so much for the feedback! We greatly appreciate it as it really helps us know the things that we're doing right. We're really happy to be able to provide you with our best and rest assured we'll keep it up!
I just signed up recently but haven't launched my store yet. Here are the things I really like so far:
1. Customer service is literally 20 stars (thanks John!)
2. I love the idea of the brand plate for consistent, professional quality logo printing
3. Every product can be branded, as well as individual product boxes
4. Monthly app fee is reasonably priced
5. 3-5 business day North American shipping
Here are the things I think they could improve on:
1. 5-9 business day printing time is too long. Higher paid tiers should receive priority service
2. Color options are very limited for many products
3. Many makeup items are made in China. Their website is misleading in that regard (it says the products are made in North America). You don't even know unless they send you a 'product info list'
4. They don't have individual color swatches. They keep discontinuing colors so swatch photos are inaccurate as a result (they only have color swatches shown on an arm). I was told their design team is too busy to make updates to photos
5. There's no way to import all color options as a single listing. So every single color is a separate listing
6. They don't have a list of color undertones and to put a color finding quiz on your website is $199 US
Thank you for the detailed review! We greatly appreciate it as your feedback is very important to us and we do take them very seriously. Rest assured that all points are noted and will definitely be improved on as we continue to grow and upgrade our services. We look forward to working with you and we hope to be with you as you witness how we make things even better for you. Thank you for choosing Blanka!
I'm so glad I found Blanka! They helped me with everything that I wanted so far and I am so happy to build my vegan makeup brand with them! Yasi was so helpful about the whole process which I really appreciate.
We're glad you found us too and we're happy to be of assistance to you in building your vegan brand with us. You're always welcome to reach out to us when you need help. Thank you for choosing Blanka!