Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
19 de fevereiro de 2024

Excellent ! Un réel accompagnement par l’équipe notamment par Patrick ☺️
Je ne regrette pas !

CM COSMETICS
França
Aproximadamente 1 mês usando o app
Blanka deixou uma resposta 20 de fevereiro de 2024

With Blanka, you always get real support from, real people! Don't hesitate to reach back to us at hello@Blankabrand.com anytime! Thank you for choosing our service.

4 de dezembro de 2023

NEFASTA.YO INGRESE A LA APLICACION BLANKA DE FORMA GRATUITA Y A FUERZA QUIEREN COBRARME UN PLAN DE PAGO ¡AL CUAL YO NOOO ME SUSCRIBI JAMAS ¡ ME ARREPIENTO DE HABER UTILIZADO SU APLICACION .YA QUE LE DICEN A UNO QUE ES GRATUITO Y DESPUES YA QUIEREN A FUERZA COBRAR. YO INGRESE GRATUITAMENTE PERO NO ME GUSTO LA FORMA EN QUE SE EXHIBIAN MIS PRODUCTOS Y OBVIAMENTE POR ESO NO CONTRATE NINGUN PLAN DE PAGO.NO RECOMIENDO ESTA APLICACION YA QUE AL FINAL TE QUIEREN COBRAR DE ALGO QUE DESDE UN INICIO YO LO UTILICE SIN SUSCRIBIRME A NINGUN PLAN DE PAGO .

Mi tienda
Malta
22 dias usando o app
Blanka deixou uma resposta 6 de dezembro de 2023

Thank you for the feedback! We are sorry to hear that your experience with us wasn't satisfactory. Firstly, we apologize for any confusion regarding the subscription. Our intention has always been to provide a free option for users, and we apologize if you felt any pressure in choosing a subscription that best fits you. We also do understand that the presentation of your products is crucial, and we value your feedback so we will make sure to make further improvements but we're also happy to help you in listing/publishing products to your store so please don't hesitate to reach out to us about it too.

We want you to know that user satisfaction is our priority, and we are committed to addressing this issue. Please contact our customer service to resolve the subscription situation and to provide more details about your concerns. We are here to help and find a solution that satisfies you.

We appreciate your feedback as it helps us continually improve our services. We hope to have the opportunity to rectify this situation and we look forward to connecting with you!

18 de novembro de 2023

I am just starting out and will put up a new review later but so far Patrick has been a great help to me navigating through the beginning of the process. Great customer support. I love it! ❤️

Love-Gorgeous
Estados Unidos
Aproximadamente 2 meses usando o app
Blanka deixou uma resposta 20 de novembro de 2023

Welcome to Blanka! We're happy you had a nice experience with us and loved our service. We can't wait to help you grow your brand! Thanks for using Blanka!

5 de dezembro de 2023

hello.. my self vishal from india... i trouble to integration with Spotify store please help me

Napala
Índia
Aproximadamente 1 mês usando o app
Blanka deixou uma resposta 6 de dezembro de 2023

Hi Vishal - looks like our customer support was already able to help you with connecting your store and publishing products. If you need any further assistance, please don't hesitate to let us know and reach back to us cause we're always happy to help you! Thank you for choosing Blanka!

7 de novembro de 2023

Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.

Vera Cosmetics
Estados Unidos
6 meses usando o app
Blanka deixou uma resposta 9 de novembro de 2023

Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!

6 de dezembro de 2023

Great communication and explanation received from John! Friendly and helpful! Thanks John!

Xophia Flame
Países Baixos
Aproximadamente 2 meses usando o app
Blanka deixou uma resposta 7 de dezembro de 2023

Thank you so much for taking the time to share your positive experience with our support! We're thrilled to hear that you found the communication and explanation by our support to be great. Thanks for using Blanka!

2 de novembro de 2023

I'm very grateful that I found Blanka. They have the quickest, one on one customer service! John has been there at every step so far. Being a newbie at all of this, I've gotten the best customer service I think I've ever had anywhere! I think Lee is another one that's helped me a lot. Your not getting bots, you get real people and that's rare these days. I will hopefully succeed at this and work with Blanka for a long time!

JoJo's Rose Boutique
Estados Unidos
Aproximadamente 1 mês usando o app
Blanka deixou uma resposta 6 de novembro de 2023

We are so happy that you found us and we really do love working with you! We're glad your experience was great with our support. We look forward to your success and you can always count on us to do our best to help you however we can. Thank you for choosing Blanka!

13 de novembro de 2023

So far the Blanka team has been highly supportive, being very quick with their responses to any questions I have. The products are great, and the support staff John and Patrick have helped me set up my store.

LUNA
Canadá
2 meses usando o app
Blanka deixou uma resposta 14 de novembro de 2023

We're glad we could help! And you can always count on us if you need any assistance with anything. We're always happy to do our best for you. Thanks for choosing Blanka!

23 de novembro de 2023

In the process of setting up my little store with Blanka products and John has been extremely helpful, answering all of my questions and queries. Have received my samples and love them!!

Frankie Blair
Austrália
8 dias usando o app
Blanka deixou uma resposta 29 de novembro de 2023

Thanks a ton for the great review! We're thrilled to hear that our support team has been a big help and that you love your Blanka samples. If you ever need more assistance or have questions, don't hesitate to drop us a line at support@blankabrand.com. We're here for you!

5 de novembro de 2023

It has been a very positive experience working Roth Blanka. I had the pleasure of working with Patrick who was very professional & proficient.

Levera Cosmetics
Estados Unidos
9 meses usando o app
Blanka deixou uma resposta 7 de novembro de 2023

Awesome! We're happy you've had a very positive experience with us and you can be sure we'll keep it up. Thanks for using our service!