Classificação geral
4,9
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
7 de novembro de 2023

Blanka's customer experience is wonderful. They understand the value of going above and beyond for customers. I recently needed support, and one of their client success team members, John, was responsive and went out of his way to find a solution to a problem that was my fault, not theirs.

Vera Cosmetics
Estados Unidos
6 meses usando o app
Blanka deixou uma resposta 9 de novembro de 2023

Thanks so much for the wonderful feedback! It makes us happy to know that you're having a wonderful experience with us. We'll be sure to keep it up! We appreciate you for trusting our service!

2 de outubro de 2023

I would definitely recommend Blanka if your starting your own skincare or makeup brand. There are a wide variety of high quality products which can be customized. There are also options for dropshipping or storing your own inventory. The team (Lee and Patrick) at Blanka are excellent and communication is great, there is always someone from the team available to help and support you on your beauty brand journey!

SAMANTHA BEAUTII
Reino Unido
Quase 2 anos usando o app
Blanka deixou uma resposta 3 de outubro de 2023

Your recommendation is highly appreciated and we do love working with a wonderful business owner such as yourself! Thank you so much for your feedback about our service. We look forward to continue working with you towards success!

2 de novembro de 2023

I'm very grateful that I found Blanka. They have the quickest, one on one customer service! John has been there at every step so far. Being a newbie at all of this, I've gotten the best customer service I think I've ever had anywhere! I think Lee is another one that's helped me a lot. Your not getting bots, you get real people and that's rare these days. I will hopefully succeed at this and work with Blanka for a long time!

JoJo's Rose Boutique
Estados Unidos
Aproximadamente 1 mês usando o app
Blanka deixou uma resposta 6 de novembro de 2023

We are so happy that you found us and we really do love working with you! We're glad your experience was great with our support. We look forward to your success and you can always count on us to do our best to help you however we can. Thank you for choosing Blanka!

5 de dezembro de 2023

hello.. my self vishal from india... i trouble to integration with Spotify store please help me

Napala
Índia
Aproximadamente 1 mês usando o app
Blanka deixou uma resposta 6 de dezembro de 2023

Hi Vishal - looks like our customer support was already able to help you with connecting your store and publishing products. If you need any further assistance, please don't hesitate to let us know and reach back to us cause we're always happy to help you! Thank you for choosing Blanka!

13 de novembro de 2023

So far the Blanka team has been highly supportive, being very quick with their responses to any questions I have. The products are great, and the support staff John and Patrick have helped me set up my store.

LUNA
Canadá
2 meses usando o app
Blanka deixou uma resposta 14 de novembro de 2023

We're glad we could help! And you can always count on us if you need any assistance with anything. We're always happy to do our best for you. Thanks for choosing Blanka!

5 de novembro de 2023

It has been a very positive experience working Roth Blanka. I had the pleasure of working with Patrick who was very professional & proficient.

Levera Cosmetics
Estados Unidos
9 meses usando o app
Blanka deixou uma resposta 7 de novembro de 2023

Awesome! We're happy you've had a very positive experience with us and you can be sure we'll keep it up. Thanks for using our service!

6 de novembro de 2023

So far I’ve had a great experience working with Blanka! They always respond to my questions and corncerns and are very helpful in explaining everything! Great quality products as well!

Candy Park
Estados Unidos
8 meses usando o app
Blanka deixou uma resposta 7 de novembro de 2023

We appreciate your feedback! Our support team is always here and happy to help whenever they can so don't hesitate to reach back to us anytime you need assistance or when you have questions. Thank you for choosing Blanka!

6 de dezembro de 2023

Great communication and explanation received from John! Friendly and helpful! Thanks John!

Xophia Flame
Países Baixos
Aproximadamente 2 meses usando o app
Blanka deixou uma resposta 7 de dezembro de 2023

Thank you so much for taking the time to share your positive experience with our support! We're thrilled to hear that you found the communication and explanation by our support to be great. Thanks for using Blanka!

23 de novembro de 2023

In the process of setting up my little store with Blanka products and John has been extremely helpful, answering all of my questions and queries. Have received my samples and love them!!

Frankie Blair
Austrália
8 dias usando o app
Blanka deixou uma resposta 29 de novembro de 2023

Thanks a ton for the great review! We're thrilled to hear that our support team has been a big help and that you love your Blanka samples. If you ever need more assistance or have questions, don't hesitate to drop us a line at support@blankabrand.com. We're here for you!

19 de agosto de 2023

I have to give KUDOS to the wonderful, very patient, hold-my-hand customer service received on multiple occasions from John. It didn't matter what the issue was I was constantly being reminded to take my time and reassured we would get through it, and until we did stayed by my side for almost 2 hours one day. I usually try to figure things out on my own and never bother customer service, but I was completely at ease, and any questions I had, no matter how silly I thought it was, didn't feel awkward asking. Not only was advice given, but articles regarding the topic were immediately on my screen for reference. It was like my mind was being read, and the path of our conversation was not foreign. I appreciate the kindness and care shown to me when I'm entering a new chapter I've always wanted to write and without John I would be so lost. So THANKYOU John!

NuView Skincare
Estados Unidos
3 meses usando o app
Blanka deixou uma resposta 21 de agosto de 2023

Thank you so much for the wonderful review! It really touches us and makes us want to just be better and keep on improving our service. We hope to continue working with you for the long run and please know that you can always count on us! We appreciate you for choosing and trusting our service!