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I have to give KUDOS to the wonderful, very patient, hold-my-hand customer service received on multiple occasions from John. It didn't matter what the issue was I was constantly being reminded to take my time and reassured we would get through it, and until we did stayed by my side for almost 2 hours one day. I usually try to figure things out on my own and never bother customer service, but I was completely at ease, and any questions I had, no matter how silly I thought it was, didn't feel awkward asking. Not only was advice given, but articles regarding the topic were immediately on my screen for reference. It was like my mind was being read, and the path of our conversation was not foreign. I appreciate the kindness and care shown to me when I'm entering a new chapter I've always wanted to write and without John I would be so lost. So THANKYOU John!
Thank you so much for the wonderful review! It really touches us and makes us want to just be better and keep on improving our service. We hope to continue working with you for the long run and please know that you can always count on us! We appreciate you for choosing and trusting our service!
Beck is an absolute blessing to communicate with! Very patient and assisted me with all of my questions. I am so excited to recieve my branded products!
Thanks for taking the time to leave feedback about your experience with Blanka - we agree, Beck is the best :)
We can't wait for you to see your branded products, we know you are going to love them. Everything at Blanka is hand selected for the platform, and meets rigorous vetting processes. That's why every product is so high quality!
As always, we are always here for you if you need anything and can be reached at hello@blankabrand.com
Beck is so wonderful to work with. Always available to answer questions, and I have had many. This company really takes the time to make sure everything is to your liking and working properly. Highly recommend!
We also agree that Beck is wonderful to work with!
We make every effort to ensure our merchants receive top quality customer support, as we know that it is critical to the success of your business.
As always, please reach out if you have any questions or need any help.
I adore this app. They have greatly enhanced my store. The products are amazing and of high quality. Excellent customer service. They continue to go above and above for me and my company. Long term connection as I establish my cosmetic brand.
We love hearing that you love our products as much as we do :) We are so excited to help you launch and grow your brand. As always, if you need us we are just an email or message away at hello@blankabrand.com
I have been setting up my site with the help of Beck at Blanka and it has been wonderful having someone working hard to meet my every need. She had been on top of answering my questions and makes sure that I understand the process in order to make sure my store looks just right.
We appreciate you sharing your feedback about our service. We're always more than happy to help however we can. As you know, you can always reach out to us at hello@blankabrand.com when you need us. Thank you for choosing Blanka!
great way to source products to customers. BLANKA BEAUTY IS SET UP TO USE SO EASY. GREAT PRODUCTS.
We appreciate your feedback! We're happy you found our app to be easy to use. Thank you for choosing Blanka to source high quality products for your customer. Reach out to us at hello@blankabrand.com anytime you need any help or have any questions. Always ready to assist you when needed!
From beginning to end, this setup was seamless. Support was not only great but superb! It feels like I have a dedicated, in-house team of support specialists to help me with literally everything when I need. John, who never fails to communicate in clear and concise manner always makes the process as easy as pie! Thank you John for always responding in such a timely and friendly manner!
Our team is dedicated to always giving you excellent and efficient service because we greatly value you as our customer. It's part of our mission to do our best to help you succeed! Thank you for choosing Blanka!
So far the Blanka team has been highly supportive, being very quick with their responses to any questions I have. The products are great, and the support staff John and Patrick have helped me set up my store.
We're glad we could help! And you can always count on us if you need any assistance with anything. We're always happy to do our best for you. Thanks for choosing Blanka!
First, Blanka provides a plethora of information on their website to help you make the best decision for your business. Their pricing is transparent so there are no surprises. I had a few questions which were just simply unique to what I was trying to do and the customer service at Blanka is incredible!! John was extremely helpful today as I was trying to upgrade my account and place another sample order for the men's skincare. He answered my questions and addressed my concerns in a timely manner. Thank you!
As for the products - I ordered the women's skincare a few weeks ago and the customers we asked to try the sample products love the formulas. Overall, great products, great service, and the app is user-friendly. There is a little more of an initial payment, like with the brand plate, than we had anticipated but overall, I think we are happy with our decision to use Blanka to launch our skincare line.
You're very much welcome and as you know, we're always happy to help you however we can! Also, we're so happy you loved the products and we are excited to start working with you. Thank you so much for providing us with your feedback! Rest assured that your decision to use and trust our service will be well worth it!
I highly recommend Blanka. John is extremely knowledgeable and helpful. Blanka is the perfect place to start your own makeup brand.
Thank you for your recommendation! We're happy you had a great experience with our team. We're always happy to help you and we appreciate you for choosing and recommending Blanka!