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Support is fast to respond and super helpful, Patrick was very encouraging since I'm new to E-commerce, and understood it can be overwhelming. So far Blanca is the easiest app I've used for importing product, with the exception of not having variants of the same product in one listing, and having to copy and paste SKU into my item listing. I'm assuming that will come with an upgrade to a better plan, which I can't wait for! Overall, it's really amazing!
Thank you for sharing your experience! We're thrilled to hear that our support team has been both prompt and encouraging as you navigate the world of e-commerce. We understand how overwhelming it can be at first and your feedback about our app's ease of use is greatly appreciated as we continuously work to improve our services. Stay tuned for updates, including the feature you mentioned about variants in product listings. We're excited to continue supporting you on your journey, and thank you for choosing Blanka!
Blanka is amazing! Beautiful products, amazing customer service, and quick responses with the Blanka team. They answer any questions or concerns along the way. Patrick has helped me with SEVERAL QUESTIONS and has been amazing at making this process easier! So nice to have someone be so helpful and graceful throughout the initial learning process. The platform has been very user friendly weather your new or experienced.
Thank you for your wonderful review! We're delighted to hear that we left such a positive impression on you. It's fantastic to know that you appreciate our beautiful products and that the Blanka team has been instrumental in providing amazing customer service.. Your kind words are truly appreciated! If you ever have more questions or if there's anything else we can do for you, please don't hesitate to reach back to us at hello@blankabrand.com
I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them
Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!
Customer support is incredibly helpful and even when they're not available, the AI is always on hand to answer all questions and its been answering all of my questions perfectly. Definitely recommend
Thank you for the recommendation! We're thrilled to hear that our customer support team have been able to assist you well. It’s our goal to ensure that you have support whenever you need it, and we're happy to know that we've met your needs. Thank you for choosing Blanka!
Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required.
Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.
Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!
I've been using Blanka to create my own beauty cosmetic line, and so far I've loved the process. Patrick from Blanka assisted me with connecting a new store, and everything was seamless. I'm looking forward to creating additional products through Blanka!
Thank you for sharing your experience! We're thrilled to hear that you've enjoyed using Blanka to create your beauty cosmetic line. It's fantastic that our support team was able to assist you seamlessly in connecting a new store. We appreciate your confidence in our platform and team, and we're excited to continue supporting you as you create additional products through Blanka.
Absolutely delighted with the service provided by John and Mae at Blanka! They were incredibly helpful and supportive right from the start, assisting me in getting everything set up smoothly. I'm looking forward to a long and fruitful collaboration with Blanka, confident that it will be just as excellent as the beginning.
Thank you for your vote of confidence! We'll do our best to keep it up and you can rest assured that we'll always be here for you. We appreciate you for trusting our team and our services!
I have received great help from Patrick, at a time when I thought I had done everything wrong, he enlightened me and helped me with my problem!! I thank him from the bottom of my heart, as well as the Blanka Brand that stands next to us young entrepreneurs who are still finding our feet. Keep up the good work guys!!
Helping you solve any problems and making sure that your experience is great is part of our mission. We're always happy to help you however we can and we'll definitely keep up the good work! Thank you for choosing Blanka!
John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.
Thank you very much for the feedback and recommendation! We're glad we could help you out. Don't hesitate to reach back to us again if you ever need assistance again. We're always happy to help you. Thank you for choosing Blanka!
I recently had the pleasure of interacting with John, and I must say, his assistance was absolutely stellar. John was not only incredibly helpful but also exuded friendliness throughout our interaction. His quick and precise responses to my questions made the entire experience smooth and efficient.
Kudos to John for making my experience so positive. I wholeheartedly give him a five-star rating and highly recommend his services. Thank you, John!
Thank you for providing your feedback! Making your experience amazing gives us the best pleasure and our goal is to always give you the same level of service every time so don't hesitate to reach back to us at hello@blankabrand.com anytime you need help. We appreciate you for trusting our service!