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I highly recommend Blanka! John is always so helpful! Patrick as well! The whole Blanka team is extremely knowledgeable and helpful, it is a delight to work with them.
I’m completely impressed with their professionalism and customer service.
Thank you for your valuable recommendation and kind words! We're delighted to hear that our team was able to provide you with knowledgeable and helpful service. We strive for professionalism and exceptional customer service, and it's wonderful to know that we've met your expectations. We appreciate your feedback and look forward to continuing to work with you!
Very satisfied with the customer support team!
That's great to hear! Your satisfaction is important to us so If you need any further assistance or have any other concerns, don't hesitate to reach back to us at hello@blankabrand.com. Thank you!
In a very pragmatic way. The blanka platform is user-friendly, the service is always quick and provides answers to all queries. The online chat is super practical and whenever we are lucky enough to be assisted by John we are sure that we will have a solution to whatever our challenge may be. It's much more interesting to work this way.
Your feedback is greatly appreciated! It's always our pleasure to be able to provide you with fast and efficient service and we're thankful that you trust our team. Thanks for choosing Blanka!
Blanka is a great private label company to get cosmetics made from the staff is very nice and friendly thank you Blanka For Making Pretty Savage Expand with Product In Demand that your company provided for us thank you from us here at Pretty Savage...
You're very much welcome and we're so happy to be working with you! Always happy to help you whenever we can so don't hesitate to reach back to us anytime. Thank you for choosing Blanka!
A customer placed an order which had issues and John sent me an email to advise and helped me resolve the issue right away. He was very responsive and provided me with different options on how I would like to resolve. He also provided documentation to help me with orders. Very knowledgeable and great communication!
Thanks for sharing your feedback! We're pleased to hear that our support teams quick action was helpful and you can be sure that we'll always be on top of things to make sure everything goes smoothly. If you have more questions or need further help, feel free to reach back to us at hello@Blankabrand.com!
I'm a new merchant and so far am LOVING the Blanka experience. John has been so helpful in answering all of my questions as I work to transition my skin care business to feature all Blanka products. Love the customer experience and how quick they are to respond to my questions and needs.
We're so happy you're loving the Blanka experience! We're always happy to help you and you can be certain that you can count on us whenever you need any assistance because we want you to be successful. Thank you for choosing Blanka!
Patrick has been fantastic, I am brand new in the world of e-commerce and he helped me understand how things work and helped me with a few hickups . I have ordered samples and can’t wait to try the product!
Welcome to the e-commerce world! You can count on us to do our best in helping you however we can so you can achieve your goals. Thank you for trusting our service!
Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.
Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!
Besides having great products, customer service is really the best. Mae was very kind and prompt helping us with the right solution for the issue we had.
Every time we contact Customer Service with questions we get prompt help. And that is very much appreciated. It makes us feel we are not on our own, but we have a great team ready to help. Thank you so much for that.
You are certainly not on your own and you can absolutely count on us to help you in whichever way we can because we want you to succeed! Thank you for trusting our service!
I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance!
Warm regards,
Muhammad Saffi Ullah
CEO
Luxedesert
Making your experience seamless and providing you with exceptional service is our mission so you can expect to receive the same level of service whenever you need it. Thank you for choosing Blanka!