รีวิว (239)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 93% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
11 กันยายน 2023

I installed the Blanka Beauty App through Shopify and was instantly impressed by their speedy response time in the chat queue. Not only were they quick to answer my questions, but I also made several changes to my logo multiple times and they quickly re-populated the new one for me each time so that I could see the changes immediately. They also encouraged me to be more unique with the customization of my logo since I was using Canva to create it and other sellers on their account had logos similar to the ones I was choosing. I thought this was exceptional customer service on their end, as it protected my brand as well as others from being too monotonous.

Though I have just begun my e-commerce journey with Blanka Beauty, so far, their customer support system deserves 4 stars in my opinion. In addition to that, their product line really stands out from other beauty products I researched through the shopify app store. The ability to brand your product line is a huge selling point for me.

The only downside I see so far is the cost. You not only have to pay a monthly membership fee for the site starting at $29.00 for only 10 branded products, but you also have to pay for the branding itself starting at $149.00 depending on how many colors your logo has. These fees on top of how much each product costs individually is a bit steep. I am a new e-commerce start up and like myself, I'm sure it's hard for others as well to bite the bullet and pay out so much to get started. Having said that though, I go back again to how beautiful the product line is and it really doesn't compare to anything else out there in the cosmetic line through the Shopify App store (not that I have seen anyway).

I look forward to working with them and I will update this post as my journey continues!

Luxe Elle
สหรัฐอเมริกา
4 วัน ในการใช้แอป
Blanka ตอบแล้ว 14 กันยายน 2023

Amazing feedback! We're happy you were satisfied with your overall experience so far and we can't wait to make it even more amazing as we're also looking forward to working with you in achieving your goals! Thank you for choosing Blanka and for trusting our service. Don't hesitate to reach out to us anytime at hello@blankabrand.com.

10 พฤศจิกายน 2023

Prompt, friendly, and helpful!

Stacy Lynn Vegan Skincare
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
Blanka ตอบแล้ว 13 พฤศจิกายน 2023

Appreciate the feedback! Our aim is to always be helpful and prompt when it comes to providing service so don't hesitate to reach back to us at hello@blankabrand.com anytime. Thank you!

5 พฤศจิกายน 2023

Blanka Shopify connection works seamless.
Patrick helped me instantly to resolve the issue I was having.

Koop nu
เบลเยียม
4 เดือน ในการใช้แอป
Blanka ตอบแล้ว 6 พฤศจิกายน 2023

We're glad our team was able to help resolve the issue you were having because your experience is very important to us! If you have other concerns or questions, please don't hesitate to reach back to us because we're always happy to help you! Thank you for using Blanka!

1 กันยายน 2023

they have the best customer support team. they provide really personalized support and get back to your queries really fast. Choosing blanka turned out to be a great decision.

EverythingCare
สหรัฐอเมริกา
3 วัน ในการใช้แอป
Blanka ตอบแล้ว 3 กันยายน 2023

Our customer support team genuinely cares about all our merchants so they always do their best to provide the best support possible. We're looking forward to working with you. Thanks for choosing Blanka!

16 กรกฎาคม 2023

John did a great job with customer service, thank you! He guided me through how tos and troubleshooting.

Jessica Ryu
สหรัฐอเมริกา
2 วัน ในการใช้แอป
Blanka ตอบแล้ว 20 กรกฎาคม 2023

You're very much welcome! Thank you for your feedback. We greatly appreciate it. Don't hesitate to reach back anytime cause we're always happy to help you!

12 ตุลาคม 2023

TO CONHECENDO AINDA NÃO DÁ PARA AVALIAR

Manancial Gospel
บราซิล
ประมาณ 2 เดือน ในการใช้แอป
Blanka ตอบแล้ว 13 ตุลาคม 2023

Thank you for the feedback! We'll look forward to working with you so don't hesitate to reach out to us at hello@blankabrand.com anytime you need help or if you have any questions. We're always happy to help!

6 มกราคม 2024

Grande réactivité et une vraie présence et un accompagnement effectif. Merci

Cosmopolitan beauty care
เบลเยียม
13 วัน ในการใช้แอป
Blanka ตอบแล้ว 8 มกราคม 2024

You are very much welcome and we're happy you had a great experience with us! Don't hesitate to reach back to us at hello@blankabrand.com if you need further assistance because we're always happy to help you. Thanks for choosing Blanka!

10 พฤศจิกายน 2023

Blanka and Patrick answered all my questions. Excellent guest service!

cobble&stone
สหรัฐอเมริกา
ประมาณ 19 ชั่วโมง ในการใช้แอป
Blanka ตอบแล้ว 14 พฤศจิกายน 2023

Thank you! We always want to make sure that your concerns are always answered. Don't hesitate to reach back to us again at hello@blankabrand.com if you have other questions.

8 กันยายน 2021

Customer service is amazing and quick! The Brand plate was so easy and fast to complete, and they had my private label ready in a day! So excited to officially launch!

Contribution Clothing
สหรัฐอเมริกา
มากกว่า 2 ปี ในการใช้แอป
Blanka ตอบแล้ว 8 กันยายน 2021

Thanks so much for your feedback! We strive to offer the best customer service possible. Your brand looks so amazing on the products and we can't wait to help you grow :)

19 พฤษภาคม 2021

Thank you to Lee and the blanka Team for creating such a great app! Not only they bring you quality products (which I can tell as a pro MUA that worked for well known brands) they also bring you best customer service. I've used a similar app before but got frustrated because of service. Thanks to blanka for be by my side.

1999 the STUDIO
เยอรมนี
มากกว่า 2 ปี ในการใช้แอป
Blanka ตอบแล้ว 8 กรกฎาคม 2021

Thanks so much for your feedback! We have loved working with you and can't wait to watch your business grow