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So far my experience has been awesome! Their representative John replied to an email I sent concerning product mock up’s and whether I sent the correct format of my logo. It unraveled issues with my logo itself but John was very patient in explaining why and what colors and formats would be printable. I ended up having to edit gradient colors etc in my logo but he absolutely went above and beyond to make sure I was comfortable with my visualization on the website and that I completely understood the process & dos/donts in terms of what’s printable. He was concerned about what I wanted and found a balance between what is acceptable. Honestly it made me even more comfortable using Blanka for my custom products and I haven’t even gotten my samples yet!
Mae is also an excellent part of their support team! Every time I've reached her she is so informative, patient and willing to answer my questions making sure I've understood the answers given & even including pictures, or lists of new products or Blanka's bestsellers. I'd recommend speaking to her any day!
We're so happy to know that and we really appreciate you for sharing your experience with us. We highly value you as our merchant so we always do our best to make sure that everything is well. Thank you for choosing Blanka!
Working with Blanka Brand is AH-MAZING! The app allows you to easily sync products to your store, drastically decreasing the time it could take to launch your ecommerce site. The Customer Service Team is so helpful, thoughtful, and supportive and their energy is Beautiful. I so appreciate all of their guidance, direction to additional helpful resources, and well wishes for success. I highly recommend Blanka Brands.
Your feedback and recommendation is highly appreciated and were so happy to be working with an amazing person such as yourself. Thank you for choosing Blanka!
They have a wide selection and getting the highest plan you can put inserts in your orders and .40 cents you can add your logo to the box the item comes in as well. They are very responsive and it definitely makes you feel like you are hands on! I absolutely love it and am looking to found and expand my brand with the Blanka App! Keep up the good work guys!
Thank you! We work hard everyday to make sure we provide you with the service that you need and deserve. You're absolutely in good hands with us! We appreciate you for choosing our service. Please don't hesitate to reach back to us at hello@blankabrand.com anytime you need help!
John was a gem when I had my first questions with Blanka. He made it really easy for me to start and I couldn't ask for better help.
Thanks John!
You're always more than welcome and we're happy to be of service! Thank you for choosing Blanka!
Far exceeded my expectations. Customer service is amazing, as are all the products. Lee is my account manager and is always available to help with anything. My only complaint is I wish they had more makeup brushes to choose from. :) I highly recommend the company and all the products.
Thanks so much for your feedback! We pride ourselves in providing best-in-class customer service to our merchants. We are always adding new products and will certainly look into adding more makeup brushes for you soon :)
I'm so glad I chose Blanka for my business. The customer service is amazing they will make sure they do everything to get your store up and running. Beck was awesome answered all of my questions and she was so helpful. Website is easy to use, and the products are just what I wanted!
Thank you so much for taking the time to leave this feedback! Our goal is to provide you the best possible support so that you can focus on building your business! As always, if you have any questions or need help, we are available at hello@blankabrand.com
After looking for a company that could provide us with support for some of our projects, we found them and the experience we have had has been nothing but positive. The quality of their products, the friendly and professional treatment we have received from them and the ease of synchronizing with our store has always been great.
Thank you for taking time to leave feedback about your experience with Blanka! We are thrilled you have had such a great experience so far. We really pride ourselves on offering the best possible experience for our merchants, from the quality of our products to the professionalism of our customer support team.
As always, if you need anything at all you can reach us anytime at hello@blankabrand.com
If I could give this team 10 stars, I would. I was having trouble creating my logo in the correct format, and John and his designers are going above and beyond to help me get it done right. I really want to sell these products with my brand on them. They understood my every concern and are working diligently to help me resolve this issue. Their support is top-notch. Never encountered a support team like this. Plus, I don't think John ever sleeps. 9 times out of 10 when I reached out to him, he quickly got back to me no matter the time. I wish my other apps had support like this. Keep up the good work!
Thank you so much for the feedback! We greatly appreciate it as it really helps us know the things that we're doing right. We're really happy to be able to provide you with our best and rest assured we'll keep it up!
Beck at Blanka has come above and beyond for me! The communication is fantastic and I feel like my success is truly cared for! Beck is the best person I’ve ever dealt with for assistance with my business! You rock Beck!
We strongly believe that your success is also ours so we do our best to support you however we can. Thank you for trusting Blanka!
I'm so glad I found Blanka! They helped me with everything that I wanted so far and I am so happy to build my vegan makeup brand with them! Yasi was so helpful about the whole process which I really appreciate. I ordered some products and I can really say that they look and feel amazing!
We're glad you found us too and we're happy to be of assistance to you in building your vegan brand with us. You're always welcome to reach out to us when you need help. Thank you for choosing Blanka!