Blanka Makeup Beauty Cosmetics

I installed the Blanka Beauty App through Shopify and was instantly impressed by their speedy response time in the chat queue. Not only were they quick to answer my questions, but I also made several changes to my logo multiple times and they quickly re-populated the new one for me each time so that I could see the changes immediately. They also encouraged me to be more unique with the customization of my logo since I was using Canva to create it and other sellers on their account had logos similar to the ones I was choosing. I thought this was exceptional customer service on their end, as it protected my brand as well as others from being too monotonous.

Though I have just begun my e-commerce journey with Blanka Beauty, so far, their customer support system deserves 4 stars in my opinion. In addition to that, their product line really stands out from other beauty products I researched through the shopify app store. The ability to brand your product line is a huge selling point for me.

The only downside I see so far is the cost. You not only have to pay a monthly membership fee for the site starting at $29.00 for only 10 branded products, but you also have to pay for the branding itself starting at $149.00 depending on how many colors your logo has. These fees on top of how much each product costs individually is a bit steep. I am a new e-commerce start up and like myself, I'm sure it's hard for others as well to bite the bullet and pay out so much to get started. Having said that though, I go back again to how beautiful the product line is and it really doesn't compare to anything else out there in the cosmetic line through the Shopify App store (not that I have seen anyway).

I look forward to working with them and I will update this post as my journey continues!

Prompt, friendly, and helpful!

Blanka Shopify connection works seamless.
Patrick helped me instantly to resolve the issue I was having.

they have the best customer support team. they provide really personalized support and get back to your queries really fast. Choosing blanka turned out to be a great decision.

John did a great job with customer service, thank you! He guided me through how tos and troubleshooting.

TO CONHECENDO AINDA NÃO DÁ PARA AVALIAR

Grande réactivité et une vraie présence et un accompagnement effectif. Merci

Blanka and Patrick answered all my questions. Excellent guest service!

Customer service is amazing and quick! The Brand plate was so easy and fast to complete, and they had my private label ready in a day! So excited to officially launch!

Thank you to Lee and the blanka Team for creating such a great app! Not only they bring you quality products (which I can tell as a pro MUA that worked for well known brands) they also bring you best customer service. I've used a similar app before but got frustrated because of service. Thanks to blanka for be by my side.