Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its high-quality private-label beauty products and seamless Shopify integration, enhancing brand reputation and simplifying operations. It offers customization options, a user-friendly interface, and real-time analytics for informed decision-making. The performance is supported by exceptional customer service, with a responsive team adept at resolving issues quickly, contributing to a positive user experience and operational efficiency.
Refine
-
By rating
Mae was an amazing help expediting my first order with Blanka and was very helpful and knowledgeable. Thank you very much Mae
Thank you for your feedback! We're delighted to hear that your first order was expedited smoothly and that the support team provided helpful and knowledgeable assistance. We're always here to support you—wishing you great success with your business!
L'équipe de Blanka est superbe. Lorsque j'ai un problème, les membres me répondent rapidement et s'assure que le problème soit réglé. Ils sont courtois et très professionnels. On sent qu'ils aiment ce qu'ils font
Thank you for your wonderful feedback! We're so glad to hear that our team was able to assist you quickly and professionally. It’s important to us that you feel supported, and we truly do love what we do. If you ever need anything again, we’re always here to help!
Absolutely Amazing Support Team ! Very Professional, Efficient and - Prompt with any questions, guidance or clarifications. Their user-friendly interface is just awesome
Thank you for your wonderful feedback! We're so glad to hear that you've had such a positive experience with our support team. It’s great to know that you find our team professional, efficient, and prompt in addressing your needs. We're also happy you enjoy our user-friendly interface. We're here to help whenever you need us!
MAE, was incredibly responsive to me all weekend and wrote me right back and easily resolved to my issue.
We're so glad to hear that the support team was responsive and helped resolve your issue so quickly. It’s great to know you had such a smooth experience, and we're always here to assist whenever you need us. Thank you for choosing Blanka!
The customer service are greate, they need to speed up the Fulfillment time
Thank you for your feedback. We're happy to hear that you’re pleased with our customer service, it means a lot to us! We understand that fulfillment time is an important aspect, and we’re continuously working to improve and streamline that process. Your input is valuable, and we’ll keep striving to provide a better overall experience. Thanks for choosing Blanka!
I was supposed to get a 14 days free to trail. Blanka went ahead and charged me and their no way to cancel. You have to pay the $888 just get service. I'm filing a lawsuit against Blanka for misleading 14 day free trial, this is to keep other's for falling into the same trap
You are absolutely right! You were supposed to get a 14 days free trial and before getting charged, you would have first needed to finish the trial. We greatly appreciate you bringing it to our attention yesterday!
There is no excuse and we fully admit that there was an isolated billing error on your account which caused our system to automatically charge the account even before any trial happened. It's exactly why our team immediately reversed the charge and resolved the error as soon as it was reported.
We absolutely do not want any new users experiencing the same thing because we would hate for anyone to think that we were misleading or trapping them. Of course, we don't blame you for feeling this way because of what you experienced but we pray that you can give us another chance and make your experience better!
Please reach back to us again via live chat or send us an email at hello@blankabrand.com and we promise to make it up to you! Thanks for your understanding!
The Blanka team is amazing! Always attentive, proactive, and helpful. I recently worked with Mae and she was so kind and helpful. I will continue to grow with this company.
Thank you so much for your wonderful feedback! We're delighted to hear that our team has been attentive, proactive, and helpful during your experience. We're excited to continue supporting your growth, and we're always here if you need anything else. Thanks for choosing Blanka!
Ich bin überwältigt von der freundlichen und kompetenten Kommunikation zwischen mir und meinem Account Manager Patrick.Ich hatte schon oft Probleme mit meinem Shop und verschiedenen fehlerhaften Einstellungen,die Dank der großartigen Unterstützung von "Patrick "behoben werden konnten.Fragen oder andere Dinge werden zeitnah beantwortet und bearbeitet.Das Unternehmen ist mit ihren hochwertigen Produkten und ihrer Kulanten Art dem Kunden gegenüber für mich das beste was man in dieser Branche finden kann.Ich kann diese Firma nur weiter empfehlen.
Thank you so much for sharing your experience! We're thrilled to hear that you've had such a positive and supportive relationship with our team. It's great to know that the team's prompt and effective assistance has made a difference for you. We truly value your recommendation and are committed to continuing to provide the high-quality products and service you deserve. If you ever need anything else, we're always here to help! Thank you for choosing Blanka!
Nice way to whitelabel skincare
Thank you for your feedback! We're glad to hear you're enjoying the white-label skincare options. If you ever need any assistance or have questions, we're here to help! Wishing you success with your brand!
The service is top Notch!! Great products!! <3
Thank you for your kind words! We’re thrilled to hear that you’re enjoying the service and the products. Your support means the world to us so thank you for choosing Blanka!