Reviews (62)
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Excellent, highly recommend Thiago and the Blend AI app. I like being able to upload my own creative and check up on the ROAS in real time rather than having to rely on an external agency. Thiago was a great help running me through how it all worked and was always on hand to answer any questions or help optimise my ads. I started with Meta ads and have just transitioned my Google PPC ads to Blend from a digital agency.
Thanks for the fantastic feedback! We're glad you're enjoying the control and seeing results
This App has been a huge help getting our paid marketing aligned and spend allocated better ! Great reporting and the support team is incredibly responsive. We saw results very quickly.
Would highly recommend!
Thank you for the awesome feedback! We're thrilled to hear that Blend AI has helped optimise your online ads with super results 🌟
I have been really impressed with what Blend AI has achieved so far and you have created a great service, all credit to the team at Blend AI.
The team and specifically Galina have made the experience of setting up and running Blend AI a pleasure, information has always been on point, walking through the process on video calls and knows exactly where to go and what is the next step in the process.
The whole experience has been refreshing, I have worked with many different teams and services, and I am not often impressed but Blend AI and the team have achieved this.
Thank you so much for your kind words! It's amazing to hear that you're enjoying the Blend AI experience. We're here to keep delivering for you, and it's a pleasure working together.
Outstanding support! This app is incredibly user-friendly, and I've noticed a clear boost in sales since I started using it. Highly recommend!
Thank you for the awesome feedback! We're glad to hear you're enjoying the app and seeing those sales boost!
Terrible experience. Sales plummeted and our ad spend went very high after we onboarded with Blend. We ended up cancelling due to the poor ROAS. After we cancelled, Blend continued to charge us for their platform and 10% of our adwords spend, even though we weren't using their platform. When we disputed it with Blend, the owner refused to refund us. We had to get our bank to block them from charging. Would not recommend.
Expectations are a curious thing—set them too high, and nobody's happy. Just to clear the air, sales didn’t plummet; in fact, during your short time using the app, they actually started growing. So while we appreciate the dramatic flair, it's important to set the record straight.
As for the charges, they’re always retrospective because they’re based on your ad spend—this was explained multiple times. And let's not forget, a founder offered to discuss your experience, but you declined.
Nevertheless—wishing you lots of success in your ecomm journey!
Awesome
Our experience with Blend was incredibly poor. After trialling it across 2 of our businesses, we saw our sales plummet and our ad spend quadruple. Our short trial of blend cost us over $10K in advertising spend and blend fees. When we cancelled the accounts, Blend continued to bill us to the point we had to advise our bank to block their charges. We requested a refund of the platform fees we were charged by Blend, however they refused to even respond to this request.
We're more into marathons than sprints. And yes your ad spend increased, because you chose to increase it.
The charges you mention are retrospective, these are based on previous ad spend. We tried explaining this a few times, sorry if it didn’t quite click.
Not only did we respond to your request - the team offered a one on one meeting with our founder - which you declined.
Accurate reviews should help everyone, so we just wanted to clear that up—no hard feelings, just keeping it real.
Interface is really easy to use and the team at Blend are always on hand to resolve any issues that may occur.
Has promise but is poor. Its most certainly is NOT automated and requires significant input. Also full ad customization isn't available.
Avoid
Thanks for the feedback! Blend AI works best for brands that are ready to put in a little effort to see big results. If you're looking for a magic button without any input, we’re probably not the right fit. Best of luck!
Great team at Blend AI and have personalised service with my own account manager. Highly recommend!
You rock. It's been a pleasure working with you and watching your store go from strength to strength 💪