리뷰 (16)

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2024년 10월 12일

Cant create rule block checkout, save button is not working!

Vitality Vibes
미국
앱 사용 기간 대략 17시간
답글 Blockify개 2024년 10월 13일

Hi,

Thank you for bringing this to our attention, and we truly apologize for the frustration you’ve experienced. We understand how important it is to have everything working smoothly, especially when creating rules to block checkout. We’re very sorry that the save button isn’t functioning as it should, and we completely understand how this has affected your experience with our app.

Our team is already investigating this issue, and we will work diligently to provide a solution as quickly as possible. In the meantime, we’re here to support you with any workarounds or assistance you might need. Please don’t hesitate to reach out directly to our support team at email support@omegatheme.com or our 24/7 livechat in app —we’re committed to making things right and ensuring your satisfaction. Thank you again for your patience and understanding.

2024년 10월 13일

"doesn't work for me"

The Hanger
오스트레일리아
답글 Blockify개 2024년 10월 14일

Thank you for sharing your feedback. We're genuinely sorry to hear that the app didn’t work as expected for you. We strive to provide a smooth experience for all our users, and we regret that this wasn’t the case in your situation.

We’d love to better understand the specific issue you encountered. It seems that you haven’t reached out to our support team yet, and we’re always here to assist with any challenges. Our team is available and more than happy to help troubleshoot or guide you through any features that may not have worked as intended.

Your experience is incredibly important to us, and we want to ensure that everything functions correctly for you. Please don’t hesitate to contact us directly through our email Support@omegatheme.com or our in-app 24/8 live chat support, and we’ll make it a priority to resolve any issues you’re facing. We’re committed to supporting you and making sure you get the most out of our app. Thank you again for your feedback, and we hope to hear from you soon!