Blockify Fraud Filter, Blocker
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This app has been great overall—it saved me money when I made the switch, and its features are exactly what I needed. When I first contacted support, Ben was super helpful and responsive. I even left a positive review to reflect that.
However, when I returned for further help, the experience was disappointing. Despite my earlier feedback, I was kept waiting for ages while being asked to make changes I couldn’t implement myself. The excuse given was that Ben was dealing with other customers, but it felt like I’d been deprioritised after already leaving a good review. Eventually, he did sort it out, but only after a frustrating amount of back-and-forth.
All in all, the app itself is excellent—but the support experience left a bit to be desired the second time around.
Hi there,
Thank you so much for your honest and detailed feedback — we truly appreciate you taking the time to share both the positive and not-so-positive parts of your experience.
First, we’re thrilled to hear that the app has been a great fit for your needs and that it helped save you money 💰. It also means a lot to know that your first support experience with Ben left such a good impression — thank you again for your earlier positive review! 🙏
That said, we’re genuinely sorry to hear that your second experience didn’t live up to the first. We understand how frustrating it can be to wait for support, especially when it feels like you’re being deprioritized. That’s definitely not the experience we want for anyone using our app — before or after leaving a review. We always aim to support every user with the same level of care and urgency.
We’ve shared your feedback with our support team to reflect on how we can do better, especially in setting clearer expectations and offering more immediate help when users run into things they can’t do themselves.
Thank you again for sticking with us through that experience and for still recognizing the value of the app. Your voice matters, and we’ll use it to improve. If there’s anything more we can do for you, please don’t hesitate to reach out — we’re always here and happy to help 💙.
ご対応下さったLynnさんとても助かりました。ありがとう。素早い対応でした。Ip Blockで商品画像が消える現象が起きていて、WebSiteもブリンクするように１秒ほど画像が消え画面が上に数センチ動くような変な挙動がありました。何が原因かわからなかったため解決するのに2週間ほどかかりました。Lynnさんのおかげで３分ほどで解決してくれたので助かりました。うちのサイトはアプリがたくさん入っているので判明するまでがPainでした。以上
この度はご不便をおかけし、誠に申し訳ございませんでした。しかし、Lynnの迅速な対応にご満足いただけたとのこと、大変嬉しく存じます。お客様のご指摘を真摯に受け止め、今後同様の問題が発生しないよう、サービスの改善に努めてまいります。貴重なご意見をありがとうございました。今後ともどうぞよろしくお願いいたします。
Awesome app and customer support!
Thank you so much! 😊 We're delighted that you're enjoying the Blockify Fraud Filter, Blocker app and our customer support! 🚀💙 Let us know if you ever need anything. Happy to help! 🎉
Ben è Eccellente
Grazie mille per il tuo feedback! 😊 Siamo felicissimi che tu abbia avuto un'esperienza eccellente con Ben. 🚀 Se hai bisogno di ulteriore supporto, siamo sempre qui per aiutarti. Grazie ancora per aver scelto il nostro servizio! 🙌✨
Suporte rapido e eficiente, realmente me surpreendeu!
Muito obrigado pelo seu feedback! 😊 Ficamos felizes em saber que o suporte foi rápido e eficiente, e que conseguimos te surpreender. 🙌✨ Se precisar de mais ajuda, estamos sempre à disposição. 💖🚀
Super helpful
Thank you for your kind words! 😊 We're thrilled to hear you found the app and our support super helpful! 🙌 If you ever need anything else, don’t hesitate to reach out. 🌟
vincent support was great, the app works perfect
Thank you for your kind review of the Blockify Fraud Country Blocker app! 🌍✨ We're thrilled to hear that Vincent provided great support and that the app works perfectly for you. 😊 Your satisfaction means everything to us! 💖
Thanks for choosing Blockify Fraud Country Blocker! 🚀🎉
Excellent
Thank you so much for your excellent review! 😊 We're thrilled to hear that you're enjoying our app. 👍✨ If you need anything else, feel free to reach out anytime. 💬🙌
Thank you for the 5-star rating! ⭐ We're thrilled that you're enjoying the app and its features. Let us know if there's anything more we can do for you! 😊
So far the app is great! Support is even better, I'm happy to selected this app for our store! Tif was great with helping me quickly with my request.
Thank you for your wonderful feedback! We're thrilled to hear you're happy with the app and the support. Tif will be glad to know they could assist you quickly. If you need any more help, feel free to reach out. 😊
A experiência com a atendente foi incrível. Super preparada para me auxiliar em tudo e esclarecer todas e quaisquer dúvidas. Muito satisfeita.
Ficamos muito felizes em saber que teve uma experiência incrível com a nossa atendente! Agradecemos pelo seu feedback e estamos contentes que ela tenha sido capaz de ajudar e esclarecer todas as suas dúvidas. Se precisar de mais alguma coisa, estamos à disposição! 😊
great customer service!! Easy app to use
Thank you for the great review! 😊 We're so glad to hear that the Blockify Fraud Country Blocker app is easy to use and that you had a great experience with our customer service. 🌟 If you need any further assistance, don’t hesitate to reach out—we’re here to help! 🚀
good
Thank you for your feedback! 😊 We're happy to hear you think Blockify Fraud Country Blocker app is good. If you need any help, we're always here to assist you! 💙🚀
trash app unless you pay
Hi there,
I'm truly sorry to hear that you've had a frustrating experience with our app. We understand how important it is for our users to have a seamless and effective tool, whether using the free or premium version.
Our customer support team has reached out to you to assist in resolving the issues you're encountering. We are committed to ensuring that our app works smoothly on your store and meets your needs.
Please consider giving our app another chance. We're dedicated to making it right and providing you with a positive experience.
Thank you for your feedback and patience.
Best regards,
Kaylee from Blockify Team
The agent is excellent!
Thank you for the great feedback! 😊 We're thrilled to hear that the agent provided excellent service. 🌟 We're always here to ensure your experience with the Blockify Fraud Country Blocker app is top-notch! 🚀✨
Vincent helped me a lot with the application. I was looking for a program to block some states in America and I'm happy I found it. I hope the application runs smoothly. Everything is great right now. Thank you!
Very good app, it really works very well. Tracy's service was really quick and assertive.
Thank you for the great review! 🌟 We're thrilled that the Blockify Fraud Country Blocker app is working well for you. It's awesome to hear that Tracy provided quick and assertive service—she's fantastic at what she does! If you need anything else, feel free to reach out! 😊👏
Merci BEN Pour Votre Soutien , tu m'a aider de faire des paramètre et tu ma bien donné votre temps pour expliqué des chose merci Encore Fois Je recommande
Merci beaucoup pour votre avis positif sur l'application Blockify Fraud Country Blocker ! Nous sommes ravis d'apprendre que Ben a pu vous aider avec les paramètres et vous fournir des explications claires. Votre satisfaction est notre priorité, et nous vous remercions de recommander notre application ! Si vous avez d'autres questions ou besoin d'assistance, n'hésitez pas à nous contacter. 😊🌟
Great app to block regions. Works as expected.
Thanks for the feedback! 😊 We're glad to hear the app is working as expected to block regions! 🚫🌍
Doe what it's suppose to. Clear and easy to understand. Even their free tier customer support is awesome and quick! Recommend this to everyone using shopify
Thank you for the awesome review! 😊 We're thrilled to hear that the Blockify Fraud Country Blocker app is doing exactly what you need and that you found it clear and easy to use. It's great to know that even our free-tier support impressed you! We're here if you need anything else. 🚀✨
Thank you for the 5-star review! 🌟 We're so glad you're enjoying the Blockify Fraud Country Blocker app! If you need any assistance or have questions, feel free to reach out! 😊
excellent. can't do without it!
Thank you so much for the excellent feedback! 🌟 We're thrilled to hear that the Blockify Fraud Country Blocker app has become such an essential tool for you! 💪😊 If you ever need further assistance, we're here to help! 🔒🌍
I had a wonderful experience with Niel, the professional customer assistant who helps me a lot during the time I use the app. I am so grateful with Niel and the app Blockify. It keeps my competitor out of my store.
Thank you for the fantastic review! 😊 We're thrilled to hear that you had a wonderful experience with Niel and that the Blockify app has been keeping your competitors out of your store. 💪 Your gratitude means a lot to us! If you ever need further assistance, we’re always here to help! 🙌
Nice support, Many thanks Tracy i love you
Thank you for your kind words! 😊 We're thrilled to hear that you had a great experience with Tracy and appreciate your heartfelt thanks. If you need any more assistance or have additional feedback, feel free to reach out. We're here to help! 🌟
customer service very prompt and helpful. I would recommend this app to everyone with a small business.
Thank you for your feedback! 😊 We're pleased to hear that you found our customer service prompt and helpful. We're also grateful for your recommendation to other small business owners. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to support you! 🌟
It's good.
Thank you for your feedback! 😊 We're glad to hear that you're satisfied with the Blockify Fraud Country Blocker app. If you have any more thoughts or need assistance, feel free to reach out. We're here to help! 🌟
So far, so good. The customer support is very helpful and prompt to respond if you have a question. The features are very good, and easy to use. Ive not had any issues to far.
Thank you for the great feedback! 😊 We're glad to hear that the Blockify Fraud Country Blocker app is working well for you and that our customer support has been helpful and prompt. 🌟 It’s awesome to know that you’re finding the features easy to use and effective. If you have any questions or need further assistance, we’re here for you! 🙌
Niel was super helpfull, i'm very pleased using blockify!
Thank you for the fantastic review! 😊 We're thrilled to hear that Niel was super helpful and that you're very pleased with Blockify. If you need any more assistance or have questions, don't hesitate to reach out. Enjoy using the app! 🌟
Very efficient support service
Thanks for the feedback! It's great to know that you found the support service efficient. If you need any further assistance, we're here to help!
very good app
🌟 Thank you for the kind words! We're thrilled that you find the Blockify Fraud Country Blocker app very good! 🙌
If you ever need assistance or have any questions, we’re always here to help. Thanks for your support!
Very useful plug-in, solved my headache
🌟 We're so glad to hear that the Blockify Fraud Country Blocker app has been a very useful tool and helped solve your headache! 🙌
If you have any more questions or need further assistance, feel free to reach out. We’re always here to help!
Shoutout to JOYCE for teaching me everything I need to know to block fraudelent orders on my Online Vintage Store <333
Thank you
🌟 Shoutout to Joyce for her amazing help! We’re thrilled to hear that she taught you everything you needed to know to block fraudulent orders on your Online Vintage Store. 😊 Thank you for your kind words, and if you need any more assistance, we're here to support you!
⭐⭐⭐⭐⭐
I had an exceptional experience with Sophia at Blockify! Her customer service was outstanding—she was attentive, knowledgeable, and genuinely passionate about helping me find the perfect solutions. Her recommendations were spot-on, and she made the whole experience enjoyable and stress-free. Sophia truly goes above and beyond to ensure customers leave satisfied. Highly recommend Blockify, and make sure to ask for Sophia if you want top-notch service!
🌟 Thank you for your incredible 5-star review! We're thrilled to hear that you had an exceptional experience with Sophia at Blockify. 😊 It's wonderful to know that her outstanding customer service made such a positive impact, and we're so glad you found her recommendations spot-on. Your high recommendation means a lot to us! If you need any further assistance, we're here to help.
Atendimento incrível
Que ótimo saber que o atendimento foi incrível! Se precisar de mais alguma coisa ou tiver outras dúvidas, estou à disposição.
great service from April!!
Thank you for your feedback! 🌟 We're thrilled to hear that you received great service from April. If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you further! 😊💬
Very good, the app is great, I'm sure it will help me a lot, not to mention the effective and fast support!
Thank you for your feedback! 🌟 We're thrilled to hear that you find the app great and that you're confident it will be very helpful to you. It's fantastic to know that you've also experienced effective and fast support. If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you further! 😊🚀
真不错~
谢谢您对Blockify Fraud Country Blocker应用的评价！如果您有任何其他的反馈或者需要帮助，请随时告诉我们。我们很乐意为您提供支持！ 😊🌍
Thank you for your 5-star rating for the Blockify Fraud Country Blocker app! 🌟 We truly appreciate your support and are thrilled that you're satisfied with our service. If there's anything else you'd like to share or if you have further feedback, feel free to reach out. We're here to help! 😊🛡️
Customer support was excellent and helped me in detail.
Thank you for your feedback on the Blockify Fraud Country Blocker app! 🌟 We're delighted to hear that our customer support team provided you with excellent, detailed assistance. Your satisfaction is our priority, and we're here to help whenever you need us. If there's anything else you'd like to share or if you have further questions, please don't hesitate to reach out! 😊🛡️
fast response time, got the job done
Thank you for sharing your experience with the Blockify Fraud Country Blocker app! 🌟 We're thrilled to hear that our fast response time helped you get the job done efficiently. Your feedback motivates us to keep providing excellent service. If you have any more comments or suggestions, feel free to let us know! 😊🔧
I used a free template,but good service
Thank you for your feedback! We're glad to hear that you found our service good while using our free template. If you have any more feedback or questions, feel free to let us know. 😊🌟
10/10
Thank you for your review! 🌟 We're thrilled to hear that you rate the Blockify Fraud Country Blocker app a 10/10! 😊
Great support from Andy, still testing the app though.
We're glad to hear that you received great support from Andy! 😊 If you have any questions or need assistance while testing the app, feel free to reach out. We're here to help ensure your experience with Blockify is smooth and successful! 🚀
A great app that does exactly what is advertised it do.
We're delighted to hear that the Blockify Fraud Country Blocker app does exactly what it's advertised to do! 😊 Providing reliable functionality is our top priority. 💬 If you ever need further assistance or have questions, feel free to reach out. We're here to ensure your experience with Blockify remains excellent! 🌟
NOOT GOOD
Hi,
We're genuinely sorry to learn that you haven't had a positive experience with our app. Your feedback matters a great deal to us, and we're committed to addressing any issues you've encountered. It's disheartening to hear that you found our app is not yet matched with your expectation and we want to assure you that we're here to help.
Our support team has taken note of your review and has already reached out to your email to offer assistance. We understand that encountering challenges can be frustrating, especially when it affects your experience with our app. That's why we're eager to connect with you directly to better understand your concerns and work towards finding a solution.
Your satisfaction is incredibly important to us, and we genuinely appreciate the opportunity to support you. We're dedicated to providing excellent service and ensuring that all our users have a seamless experience with our app.
Please take a moment to check your inbox, including any spam or junk folders, for our message. We're here to listen, assist, and make things right for you. Your feedback helps us improve, and we're grateful for the chance to turn your experience around.
We look forward to your reply so that we can assist you promptly and effectively.
Thank you!
Ottimo
Grazie mille per la tua recensione positiva! Siamo felici che tu abbia trovato utile l'app Blockify Fraud Country Blocker. 😊👍 Se hai bisogno di ulteriore assistenza, siamo sempre qui per aiutarti. Buon blocco! 🚫✨
A very nice program for protection
The best thing is that the support center is quick to respond and help with everything
I definitely recommend it
Thank you for your fantastic review! We're delighted that you find the Blockify Fraud Country Blocker app to be a nice program for protection. 🛡️😊 Our support center prides itself on quick responses and comprehensive help, so it's great to hear you had a positive experience. Thanks for the recommendation! If you need anything else, we're always here to help. Happy protecting! 🚀🔒
excellent!!!!
Thank you for your excellent feedback on the Blockify Fraud Country Blocker app! 🌟 We're thrilled to know that you're satisfied with our service. If you have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience remains top-notch! 🚀
Had a little question to the support. In 1 minute I got the answer and was sent a video.
10/10 service.
Lynn is great!
Thank you for the glowing review of the Blockify Fraud Country Blocker app! 🌟 We're thrilled to hear that Lynn provided you with quick and helpful support, including a video to answer your question. It's great to know that our service met your expectations so perfectly. We strive to provide a 10/10 experience for all our users, and your feedback is incredibly valuable. If you have any more questions or need further assistance, we're just a message away. Thanks for choosing Blockify! 😊👍
Thank you very much for the 5-star rating! 🌟 Your feedback means a lot to us. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! 🚀😊
I have been using the Blockfy to filter out the traffic coming from the US. Ususally a new shopify store gets a lot of it. So with this app we can focus on our local market and our analytics won't be skewed.
That's a smart use of Blockify! Filtering out traffic from specific regions like the US can indeed help you focus on your local market and ensure your analytics remain accurate. We're glad to hear that Blockify is serving your needs effectively. If you ever have any questions or need further assistance with your Shopify store, feel free to reach out. We're here to help you optimize your online presence! 🌟🛡️
Highly recommending this app. Useful and friendly support chat.
Thank you for the high recommendation! 😊 We're thrilled to hear that you found our app useful and that you had a positive experience with our friendly support chat. At Blockify, providing helpful assistance is a priority, and we're glad we could meet your expectations. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help keep your online experience secure! 🌟🔒