Blockify Fraud Filter, Blocker
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (448)
Refinar
-
Por calificación
Merci de m'avoir aidé à intégrer cette application dans ma boutique. Je suis heureuse de l'avoir découvert .
Merci vraiment
Bonjour, vos commentaires ont été partagés avec toute notre équipe chez Omega. Lorsque nous entendons parler de clients satisfaits comme vous, nous répandons la positivité autour de nous ! J'espère vous servir à nouveau bientôt.
I used this app to help me to block Bots, because they were still visiting my site, and I never saw where I could block a particular city. Although the owner, would send me a video, it did not match the same as on the site. After the owner attempts to help me three times, she stopped, she stopped responding, and the time span to respond to me was the time difference, she is in another country.
Hi,
Thank you for taking the time to write a review. I appreciate your feedback, and I’m sorry to hear you had a frustrating experience.
I apologize on behalf of everyone at Omega. We know that dealing with Bots is very essential to protect your site, but we are also aware that we can’t control how the Shopify platform needs the website to be fully loaded before allowing the app to work, therefore, you can sometimes still see the traffics from blocked IPs/Countries when actually they have been blocked a few second after getting to the site, and will not be able to view or take any action on your store.
We also apologize for the late follow-up we have with your case. As you can see from other reviews, we are known for caring deeply about our customers. We can’t fix the past but we will use the feedback to make us better and to ensure the app is still working well with your store.
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I hope you will give us another chance so you can get the kind of excellent experience we’re known for.
Sincerely,
The Omega support team
I wanted to maintain restricted access for .ca and .com domains in different countries . We have successfully done so. Took us 24 hours to figure out how to exactly but thats just because the rep I had was pretty new. app serves its purpose , reps are available through live chat and will resolve your issues to the best of their ability
Hi Ryic
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Serious people, good app and excellent customer service, thanks to Stella for her help. I recommend it 100%
Hi Caricatúrame,
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team
I had an issue where we had a ring of various chargebacks due to fraud. Blockify helped me stop these fraudulent orders immediately. Thanks to Diego for helping me get set up! For $3.49 it is a GREAT DEAL!
Thanks so much for sharing your feedback about our app and service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Diego receives the recognition he deserves. Thank you again, have a great day!
Installed it and had an initial hiccup but Malak in support took a look and now we appear to be good to go. It's a shame I've had to install it to block a whole country, but some very bad actors there are constantly trying to place dodgy orders. Hopefully this will stop them from doing so.
Hi NSE Imports,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Malak to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
this app is good，and the customer service is also very patient and helps solve problems.recommended!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
This is a great app indeed, easy to integrate and very easy to use and helpful in avoiding fake order.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
If you are looking to stop a bot, this app works. Their support is fast and friendly. I have engaged them multiple times and they have helped me with my issues every single time. I don't rate many apps but this one has to become the best app for bots. The price is also way better than the competitor bot apps. I spoke with Andy, Tracey and Amey and they have all been awesome.
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app effectively stopped the bots, and we're delighted that you found our support team fast and friendly. 😊 It's fantastic to know that our assistance has consistently resolved your issues. We appreciate your kind words about our team members Andy, Tracey, and Amey—they'll be thrilled to hear about your experience. Plus, we're glad our pricing stands out for you! 🚀 If you ever need further assistance, don't hesitate to reach out. Thank you for making us your go-to bot-stopping app! 🤖💙
The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products).
When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.
Hi,
Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the app and fraudulent order caused by hacker, that's not what we like to hear. We do care about our customer and apology for any inconvenience it caused.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email yuusat contact@omegatheme.com
Thank you,
The Omega team.