Blockify Fraud Country Blocker
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (367)
Affiner
-
Par note
I wanted to maintain restricted access for .ca and .com domains in different countries . We have successfully done so. Took us 24 hours to figure out how to exactly but thats just because the rep I had was pretty new. app serves its purpose , reps are available through live chat and will resolve your issues to the best of their ability
Hi Ryic
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Serious people, good app and excellent customer service, thanks to Stella for her help. I recommend it 100%
Hi Caricatúrame,
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team
I had an issue where we had a ring of various chargebacks due to fraud. Blockify helped me stop these fraudulent orders immediately. Thanks to Diego for helping me get set up! For $3.49 it is a GREAT DEAL!
Thanks so much for sharing your feedback about our app and service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Diego receives the recognition he deserves. Thank you again, have a great day!
Installed it and had an initial hiccup but Malak in support took a look and now we appear to be good to go. It's a shame I've had to install it to block a whole country, but some very bad actors there are constantly trying to place dodgy orders. Hopefully this will stop them from doing so.
Hi NSE Imports,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Malak to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
this app is good，and the customer service is also very patient and helps solve problems.recommended!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
This is a great app indeed, easy to integrate and very easy to use and helpful in avoiding fake order.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products).
When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.
Hi,
Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the app and fraudulent order caused by hacker, that's not what we like to hear. We do care about our customer and apology for any inconvenience it caused.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email yuusat contact@omegatheme.com
Thank you,
The Omega team.
Pathetic app. Not recommeded at all to any users of Shopify. No support and no proper instructions. It will block your site.
Hello,
Thanks for your feedback!
We checked but did not see any of your contact information send us to help. We are always ready to assist you upon request.
The document of the app: https://apps.omegatheme.com/region-restrictions/guide.html#app_installation
Regards,
Omega team support
App works great as advertised. This is very easy to use and setup. The negative reviews must be people that do not have it setup properly.
The app does something but it doesn't work as described.I contacted the developer and received support for the reported observations.
Dear Black Friday team,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had due to our time zone difference and the limitation of resources.
Regarding your concern, Ms. Joy has contacted you through the ticket #227145 with detailed instructions to solve this issue. Could you please check your email and confirm if it is okay on your end?
Look forward to hearing from you.
Thank you so much and have a great day!
Best regards,
Kaylee - Omega team