Blocky Fraud Filter IP Blocker
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Doesnt work. I have the country blocker on and set to China, and my number one visitor but a massive margin is, China. Obviously this app doesnt work as described. I thought it used to work when I got it a while back, but at some point, it stopped and my intellectual property is likely being stolen as I never have any orders come from China. There are other apps that Im working with now that seem to actually work, and cost less.
the support team claimed that they were able to block visitors despite shopify still logging the visits, while after switching to a different app the visitors were gone completely.
Hi,
Thank you for taking the time to leave a review and for using Blocky for several months - we truly appreciate it.
We're sorry to hear about your experience with visit logging. We'd like to clarify that unfortunately, we're unaware of any third-party app that is able to prevent the platform's analytics from logging visits, as it records visitors at the very first moment they enter your store - before any app has a chance to load.
We encourage you to test whichever app you're currently using to verify whether it's effectively blocking visitors at the Checkout level, as that's where Blocky's strongest capabilities are.
Thanks again for your feedback - we have also reached out to you privately via email.
We work hard to provide the best experience possible and hope to have the chance to win back your trust. 🙏
Best Regards,
Effective Apps Support Team
Useless for me it failed to stop bots using vpn on all of my 3 stores. Disappointing.
Useless for me it failed to stop bots using vpn on all of my 3 stores. Disappointing
I am questioning if this works. I have all countries besides US blocked and also VPN blocked becaue I was getting alot of fake email subscribers. Well now I am getting many successful and unsuccessful orders from these blocked countries. It is obvious they are running credit cards to see which work and some of the orders go through and some are declined. When checking the transaction gateway details in the Shopify order page, it shows the country the order was placed from (Russia, Malaysia, Algeria, etc). I then have to cancel these fraudulent orders however I still have to pay the credit card processing fees as those are non-refundable. Therefore, Blocky is not doing it's job at blocking these countries. Perhaps the bots used are too fast for the Blocky app to trigger a block. I have contacted customer support and was told the development team would get back to me and they never did. So I will be cancelling.
Hi there,
Thank you for taking the time to share your feedback. We value every review, as it helps us continue improving Blocky for our users.
I’m sorry for the delay in communication. There was a misunderstanding on our side regarding your access request—we weren’t aware it had been accepted shortly after submission—and with the holiday weekend, our response was slower than it should have been.
Blocky was built to help stores strengthen their security and reduce fraud and scams, and we remain fully committed to that mission.
I’ve also reached out to you directly via email, as we’d love the opportunity to personally investigate and resolve the issue you reported.
–Shahar
overcharged me immediately to almost $200 within first week!!! need a refund immediately.
Funny how a fraud blocker is fraudulently posting advertising they have a free plan. THEY DO NOT.
Hi there,
Thank you for taking the time to share your feedback. We truly value all feedback about our app, especially when it highlights areas where we can improve.
We appreciate you pointing this out. To clarify, the free plan is available for stores on the Shopify Development plan, as clearly noted at the bottom of the App Store listing page. For stores on regular Shopify plans, we offer a 7-day free trial, after which paid plans apply.
If you're on a development store and the free plan didn't appear automatically, our support team would be more than happy to help get that sorted - we've also reached out to you privately. :-)
Looking forward to your reply,
Effective Apps Team
I manually track and investigate traffic activity when customers download freebies from my site to weed out bots. When I first installed the app I quickly began blocking bot IP addresses and yesterday an IP that I thought was blocked was able to get through and download another free product. The blocker DID NOT DO ITS JOB. if you use this software make sure you manually track and investigate customer profiles.
Btw, the software isn't very effective if you're not getting the Pro Plan, you're pretty much forced to get it.
Hi there,
Thank you for your feedback—we truly appreciate you taking the time to share your experience.
We’re sorry to hear that you ran into an issue with IP blocking. Our team takes these reports very seriously, and we would have appreciated the opportunity to investigate and resolve the issue. Unfortunately, we haven’t heard back from you yet.
There are several factors that can affect how blocking behaves—such as app or Sales Channels conflicts, dynamic IP changes, or specific configuration settings.
We’ve already submitted a collaborator access request to your store so we can take a closer look. If you’re open to it, we’d be happy to investigate thoroughly and ensure everything is working as expected.
We’re here to help and fully committed to making Blocky a reliable security tool for your store.
Best regards,
Shahar
Unfortunately, their Bot blocker feature is not working properly.
Hi there,
Thank you very much for your review of our Blocky app. We truly appreciate all feedback, whether positive or negative. However, I was disappointed to see that you chose to leave us a review without giving us the opportunity to properly investigate this issue for you.
I wish you the best of luck with your store and hope you have a wonderful rest of your day. :)
-Shahar
No free version. Only free trial.
